Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Can you help me with the sizes of the website? I'm trying to make a banner with slider revolution. But if I use a background image for my banner it isn't the right size or the image is too small or the image is to big.
Which measurements for the website are the correct one?
Welcome to your support management and thank you for choosing our theme!
I apologize for the belated reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
If you'd like to make a full width banner with revolution slider please first check the values at Slider Revolution > Global Settings > Default Settings for Advanced Responsive Grid Sizes:
After this you need to set the slider you created for this purpose as follows:
and add an image to the slide that is at least 1920 pixels wide. Once all of this is done you will get a banner such as this:
Hope this helps if not please provide us with your wp-admin details so we can log in and investigate this further. Also it may be helpful if you could include screenshots and links to the pages in question so that we could provide you with a more precise answer.
If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
Can you help me with the sizes of the website? I'm trying to make a banner with slider revolution. But if I use a background image for my banner it isn't the right size or the image is too small or the image is to big.
Which measurements for the website are the correct one?
Thankyou.
Hello there,
Welcome to your support management and thank you for choosing our theme!
I apologize for the belated reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
If you'd like to make a full width banner with revolution slider please first check the values at Slider Revolution > Global Settings > Default Settings for Advanced Responsive Grid Sizes:
After this you need to set the slider you created for this purpose as follows:
and add an image to the slide that is at least 1920 pixels wide. Once all of this is done you will get a banner such as this:
Hope this helps if not please provide us with your wp-admin details so we can log in and investigate this further. Also it may be helpful if you could include screenshots and links to the pages in question so that we could provide you with a more precise answer.
If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.