Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
By default, certain HTML tags are disabled for some elements because of security reasons. That can be changed by removing esc_html function within some theme files.
For instance → wp-content\plugins\bolge-core\shortcodes\icon-with-text\icon-with-text.php
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
I would like to put a list into the "icon with text" element just as on the picture "wanted" attached.
Actually, the text field into "icon with text" element doesn't interprete HTML code (cf "actual" picture attached), so how can I do that ?
Thanks
Hello,
By default, certain HTML tags are disabled for some elements because of security reasons. That can be changed by removing esc_html function within some theme files.
For instance → wp-content\plugins\bolge-core\shortcodes\icon-with-text\icon-with-text.php
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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