Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I just don't understand how to create an intro page. I would like a blank page (no header, menu, footer) that I can edit through the visual composer to set a logo (.jpg file) and an animation on it. Set it to stay a couple seconds and if not clicked then redirect automatically to home page.
If I create a new page and set it to the Intro Page template I get a template that looks like your demo. If I set it to Landing Page template i get a blank page but I am unable to customize it.
Please help me figure out how to have a simple but good looking intro page for a couple of seconds. I do want my home page (clickable through logo) to be the same one as usual (I don't want my visitors to go back through the animation every time they click on the logo in the header).
The only thing you could customize that is related to intro is in Elated Options -> General if you enable Smooth Page Transition, you could choose whether to display logo, change background color, or loader style:
Anything more would require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.
In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
If there is anything else that we can help you with, don't hesitate to write back in.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
I just don't understand how to create an intro page. I would like a blank page (no header, menu, footer) that I can edit through the visual composer to set a logo (.jpg file) and an animation on it. Set it to stay a couple seconds and if not clicked then redirect automatically to home page.
If I create a new page and set it to the Intro Page template I get a template that looks like your demo. If I set it to Landing Page template i get a blank page but I am unable to customize it.
Please help me figure out how to have a simple but good looking intro page for a couple of seconds. I do want my home page (clickable through logo) to be the same one as usual (I don't want my visitors to go back through the animation every time they click on the logo in the header).
Thank you.
Hi there,
The only thing you could customize that is related to intro is in Elated Options -> General if you enable Smooth Page Transition, you could choose whether to display logo, change background color, or loader style:
Anything more would require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.
You can read more about it items not included in support here: http://themeforest.net/page/item_support_policy#whats-not-included-item-support.
In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
If there is anything else that we can help you with, don't hesitate to write back in.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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