Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
These instructions did not work for my issue. Please take a look at the screenshots I attached. I'm referring to the header area throughout the site, not just on the post. The spacing is perfect on the desktop, but it is too much space on the mobile view. How can I adjust this?
There seems to be some custom code that is setting the the padding top to be 300px. In order to fix this please use the following code by copying it into
On the mobile view, there is a large space between my header, and the content. How can I adjust this space?
Hello there,
Thank you for writing in.
You could try using % instead of pixels for your top padding on a page
If there’s anything else we can help you with, please let us know.
Best Regards,
Nolan
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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These instructions did not work for my issue. Please take a look at the screenshots I attached. I'm referring to the header area throughout the site, not just on the post. The spacing is perfect on the desktop, but it is too much space on the mobile view. How can I adjust this?
Hello there,
There seems to be some custom code that is setting the the padding top to be 300px. In order to fix this please use the following code by copying it into
@media only screen and (max-width: 1024px) { .page-id-3278 .eltd-content .eltd-content-inner > .eltd-container > .eltd-container-inner, .page-id-3278 .eltd-content .eltd-content-inner > .eltd-full-width > .eltd-full-width-inner, .postid-3278 .eltd-content .eltd-content-inner > .eltd-container > .eltd-container-inner, .postid-3278 .eltd-content .eltd-content-inner > .eltd-full-width > .eltd-full-width-inner { padding-top: 30px; } }This will lower the top padding for smaller screens only.
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.