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  Public Ticket #2037766
Home page slider
Closed

Comments

  • jackiesjoie started the conversation
    June 5, 2019 at 11:08pm

    Hello,

    I have been trying to edit / change the revolution slider on the homepage. I have downloaded the demo content to 100% and imported the theme slider I would like to use.

    I need to know how to customize the banners on the slider, I tried creating a banner from the template through page builder and copying the code as a new layer in the slider but that doensn't work with, the size it very off and the hover feature isn't working. Is there something that I am missing?

    I also tried to create a different slider from scratch to use temporarily but when I edit the page and add the new short code it remains the same. Do I need to change something in the theme file for it to recognize other sliders?

    Thanks in advance for the help

  •  1,845
    Elated replied
    June 7, 2019 at 8:56am

    Hello,

    Thanks for writing in.

    Please take a look at Revolution Slider documentation here → https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    Since Revolution Slider is a 3rd party plugin, regretfully, we have limited support for it that only covers its compatibility issues with our themes.

    So any question related to transitions, responsiveness, animations or how the certain feature works, would be getting outside the support loop we can offer.

    You may refer to Revolution Slider online documentation:
    http://revolution.themepunch.com/documentation/

    Or try to contact them over plugin author dashboard for more general questions.

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


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  • jackiesjoie replied
    June 22, 2019 at 12:47am

    Thank you I was able to find a solution on a previous public ticket.

    I'm running into a new problem now though.

    I am editing the tabs page element and would like to change/ or remove the icon that is on the bottom right of each tab (see image attached). I cannot locate where it is in the tab element settings. Please help.

  •  1,845
    Elated replied
    June 24, 2019 at 10:50am

    Hello there,

    This image is set with some CSS for demo purposes, so if you want to remove it, you could just delete and recreate this element. Or you could add the following CSS code snippet into Appearance -> Customize -> Additional CSS:

    .vc_row.vc_custom_1507037802472 {
        background-image: none !important;
    }

    However if you want to change it, you could use following CSS and set URL for your image:

    .vc_row.vc_custom_1507037802472 {
    background-image: url('https://esmarts.elated-themes.com/wp-content/uploads/2017/09/h1-tabs-background.png?id=178') !important;    
}

    But note that this image was specially designed for this element so that it has transparent background and icon in bottom right corner:

    2969808395.png

    If you need any further help, don't hesitate to write back in.

    Best regards!

    Joey

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • writingadventures replied
    July 6, 2019 at 5:44pm

    jackiesjoie,

    Would you be able to post the ticket number of where you found the answer to you slider/banner question? I'm having the same issue and can't find the answer anywhere. I'd be so grateful!

    -Marissa


  •  1,845
    Elated replied
    July 8, 2019 at 10:11am

    Hello Marissa,

    I see that you have posted a ticket (https://elated.ticksy.com/ticket/2071779/) with the same question.

    I will be answering it there.

    Kind regards,

    Sean

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.