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  Public Ticket #2044183
Plugin activation
Closed

Comments

  • sonapodholova started the conversation

    Hello.
    I need some help with activating WPBakery Page Builder and Slider Revolution. Especially in Slider Revolution I would like to use preset templates, but if I do not have the license activated, they cannot be imported. I thought these two plugins were part of the template.
    Thank you for answer.

  •  1,845
    Elated replied

    Hello there,

    Welcome to your support management and thank you for choosing our theme!

    1- The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.

    In the following text we'll explain how the bundled plugins work:

    Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.

    Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered. 

    When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme. 

    You can read more about this here: 
    https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

    2- As for the preset sliders. Revolution Slider files do not import automatically, and you will need to import these slides manually.

    First thing you need to make sure you've downloaded correct file from ThemeForest, from themeforest.net find the theme and in download button dropdown, select "All files & documentation".

    7491298484.png

    Then you will need to navigate to Dashboard > Revolution Slider > Import and then browse the folder you've downloaded from ThemeForest and find the Theme Main Files > xml_export > revslider

    8188734150.png

    Also, make sure to navigate to Dashboard > Revolution Slider > Global Settings and set these Grid Sizes that we use in our demos:

    2727021214.png

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


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