Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello, I need to change the Frappe logo with other that I already has uploaded to the worpress media, but it seems like doens't change.. I have tried to clean cache and doens't change. Help.
You might need to navigate to the page in question, edit it and scroll to Elated Logo where you can set the new one or erase the one that is already set to make the default logo from Elated Options > Logo settings appear. (see images below)
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, I need to change the Frappe logo with other that I already has uploaded to the worpress media, but it seems like doens't change.. I have tried to clean cache and doens't change. Help.
Hello there,
You might need to navigate to the page in question, edit it and scroll to Elated Logo where you can set the new one or erase the one that is already set to make the default logo from Elated Options > Logo settings appear. (see images below)
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.