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I have set up the Elated Listing Advanced Search and have tested the search. The result comes up but when I click on the listing item icon in the map the image/information is flickering. I have tried the same on your official website and it has the same issue. So for instance -> go to the website:
the cafe displays in the search results but if you click on the icon in the map the information is flickering, that is, you must be very quick to click on it if you want to retrieve the information from there.
I've tested this on the latest theme version and it fixed the issue for me. It might work on some older versions as well if you don't use latest, but in case it doesn't, you should update the theme.
If there is anything else that we could help with, don't hesitate to let us know!
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
I have set up the Elated Listing Advanced Search and have tested the search. The result comes up but when I click on the listing item icon in the map the image/information is flickering. I have tried the same on your official website and it has the same issue. So for instance -> go to the website:
https://findme.elated-themes.com/elements/listing-advanced-search/
then type into the search bar: cafe
then click on: find listing
the cafe displays in the search results but if you click on the icon in the map the information is flickering, that is, you must be very quick to click on it if you want to retrieve the information from there.
Is it possible to fix this?
Thank you
Hi there,
You can use your FTP client, and try replacing the file on the following path with the one I sent you in attachment.
\wp-content\plugins\eltd-listing\assets\js\listing.min.js
I've tested this on the latest theme version and it fixed the issue for me. It might work on some older versions as well if you don't use latest, but in case it doesn't, you should update the theme.
If there is anything else that we could help with, don't hesitate to let us know!
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you Joey - this worked well!
We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.