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  Public Ticket #2046442
closing gallery - lack of "X"
Closed

Comments

  • zentrala started the conversation
    June 13, 2019 at 12:08pm

    Hi,

    When open single portfolio e.g. here, clicking on a single photo:

    DEMO: https://nightshade.elated-themes.com/portfolio-item/model-and-nature/

    I can preview all photos in portfolio list but what about closing? There is no "X" to close. (only ESC is working but user are looking for "X" to close...).

    (The same problem (and some more) we had in SATINE THEME with previewing/closing images).

    Is it possible to set X somewhere or will you fix it?

    Best regards,

    Beata


  •  1,845
    Elated replied
    June 17, 2019 at 2:52pm

    Hello there,

    Welcome to your support management and thank you for choosing our theme!

    I apologize for the belated reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.

    In order to fix this issue please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS

    a.pp_close:after {
    font-size: 30px;
    content: "\f2d7";
}

    Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.

    Kind regards,

    Sean

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • zentrala replied
    June 24, 2019 at 5:01pm

    Hello,

    Thank you for your reply. We had holiday in Poland, so now I apologize for the belated reply... ;)

    In Elated Options > General > Custom CSS there is already some code, so I didn't know where to paste exactly...(?).

    So, I have copied your code and paste to Appearance > Customize > Additional CSS but it does not work correctly. Please see an attachment.

    Now the link close the image but it should be “X” sign in appropriate style (e.ge like "<" i ">") not “f2d7” text in other font.

    Please send me corrected code.

    King regards,

    Beata


  •  1,845
    Elated replied
    June 25, 2019 at 8:54am

    Hi again Beata,

    The code does work on our local website.

    Please try using the revised code below:

    a.pp_close:after {
    font-family: Ionicons;
    font-size: 30px;
    content: "\f2d7";
}

    Hope this helps! If not please provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further.

    If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • zentrala replied
    June 25, 2019 at 9:48am

    Hi Sean,

    Now it works. Thank you.

    Best regards,

    Beata

  •  1,845
    Elated replied
    June 25, 2019 at 1:34pm

    Hi again Beata,

    I'm happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.

    Kind regards,

    Sean

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.