Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello, since I updated Wordpress a lot of widgets have disappeared. The right sidebar had my social media accounts and the footer had a Privacy policy etc, but now I cannot see anything when I place a new widget. How do I fix this?
If the widgets you mention are the ones imported from the demo you could simply perform the demo import process only for widgets. (see image below)
However if you had created any widget areas or edited the existing ones all the progress will be lost. We hope this will not be too big of an inconvenience.
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, since I updated Wordpress a lot of widgets have disappeared. The right sidebar had my social media accounts and the footer had a Privacy policy etc, but now I cannot see anything when I place a new widget. How do I fix this?
Hello,
If the widgets you mention are the ones imported from the demo you could simply perform the demo import process only for widgets. (see image below)
However if you had created any widget areas or edited the existing ones all the progress will be lost. We hope this will not be too big of an inconvenience.
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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