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  Public Ticket #2049437
Issues with rockie template
Closed

Comments

  • Nehed started the conversation

    Hello, I have two requests, please :

    1) Can you please tell me how to have top, bottom, left and right spaces for all the blog like this https://demo.elated-themes.com/borderland9/about/ ? So that it doen’t take all the space and be centered ?

    2) I have a left side menu and my content page display behind my menu. I activated the button “Always put content below header” and still can’t fix it. Is there another option to make my content page beside my left menu ?

  •  1,845
    Elated replied

    Hello there,

    Welcome to your support management and thank you for choosing our theme!

    If you are referring to white spaces on edges of the screen, you can activate this in:

     Elated Options -> General -> Passepartout

    9389686627.png

    If you are referring to the space around content, here is how it is achieved on the page you mentioned.

    Template is set to Full Width, while in Row Settings for all rows in WPBakery Type is set to be In Grid:

    5149330281.png

    2) I'm not sure I've understood you well enough, but if you are trying to display content beside menu, you should disable the "Always put content below header" button. Otherwise in order to make sure we understand what the issue is, please provide these: 

    (a) URL and (b) screenshot with the element highlighted and (c) detailed description of what the issue is.

    And we will try to provide a solution for you as soon as possible. You could also provide us your wp-admin credentials so we can investigate this more closely.

    If there is anything else that you need help with, don't hesitate to ask!

    Best regards!

    Joey


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Nehed replied

    Hello ! Thank you for your response ! Unfortunately, I am working on Local host wordpress. I don't have an URL yet !

    In the attachement, you can see that the issue is that my page content display behind my menu. I have tried many options and i can't find the solution in Elated Options to put it after the menu. 


    Best regards.

  • Nehed replied

    PS : I already tried the option "Always put content below header" but i think it just works for top header menu. For the left side menu, it doesn't seem to make any change.

  •  1,845
    Elated replied

    Hello there,

    You should try setting the page itself to be ingrid. (see image below)

    7412091343.png

    Note that the template of the page does not need to be in grid, only the settings for the rows themselves.

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Nehed replied

    Hello,

    thank you for your response. It did fix some things but still i have a weird result. As you can see below : The top menu doesn't get into passepartout ( i activated it in the Elated options and it doesn't change a thing), and other thing when i display the page from to to button ( the top passepartout disappear :( )

    The 3 pictures explain the 2 cases and show the options activated in the elated options)

  •  1,845
    Elated replied

    Hello again,

    Try creating another page and using the following setup from our demo page to make sure all the global and page settings are set properly.

    [vc_row row_type="parallax" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" background_image="50274" pattern_background="" full_screen_section_height="yes" vertically_align_content_in_middle="yes" use_as_box="" box_shadow_on_row="no"][vc_column width="1/1" el_class="homepage-custom-font"][vc_separator type="transparent" position="center" up="50" down="0"][no_elements_holder number_of_columns="one_column" items_float_left=""][no_elements_holder_item aligment="center" advanced_animations="no" start_position="bottom" end_position="top-bottom"][vc_single_image image="50281" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full"][vc_text_separator title="Mountain" text_in_box="no" text_position="center" box_border_style="solid" line_color="#222222" line_width="90" line_thickness="1" line_border_style="solid" line_dots="no" title_size="98" box_height="100" up="45" down="40"][no_custom_font font_family="Dancing Script" font_size="33" line_height="40" font_style="normal" text_align="center" font_weight="400" text_decoration="none" text_shadow="no" letter_spacing="0" padding="0" margin="0" show_in_border_box="no" color="#222222"]Carefully Crafted Photographer Wordpress Theme For Agencies Or Personal Use[/no_custom_font][vc_separator type="transparent" position="center" up="40" down="0"][vc_single_image image="50285" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full"][vc_separator type="transparent" position="center" up="80" down="0"][no_icons icon_pack="font_elegant" fe_icon="arrow_carrot-2down" fa_size="fa-lg" custom_size="30" type="circle" rotated_shape="no" shape_size="70" icon_shadow="no" inner_border="no" back_to_top_icon="" link="#first" anchor_icon="yes" target="_self" icon_color="#222222" border_color="#c2c2c2" border_width="1" hover_icon_color="#ffffff" hover_border_color="#222222" hover_background_color="#222222" background_color="rgba(255,255,255,0.01)"][/no_elements_holder_item][/no_elements_holder][vc_separator type="transparent" position="center" up="50" down="0"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no" anchor="first" padding_top="120" padding_bottom="80"][vc_column width="1/1"][vc_column_text]
    <h3>Memories & experiences</h3>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]
    <h2>Shortcode Powerhouse</h2>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_single_image image="50277" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full"][vc_separator type="transparent" position="center" up="25" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod.tation ullamcorper suscipit lobortis nisldolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.[/vc_column_text][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no" padding_bottom="40"][vc_column width="1/3"][no_icons icon_pack="font_elegant" fe_icon="icon_adjust-vert" fa_size="fa-lg" custom_size="25" type="circle" rotated_shape="no" shape_size="90" icon_shadow="no" inner_border="no" back_to_top_icon="" anchor_icon="" target="_self" icon_color="#222222" border_color="#c2c2c2" border_width="1" background_color="transparent" hover_icon_color="#ffffff" hover_border_color="#222222" hover_background_color="#222222"][vc_separator type="transparent" position="center" up="40" down="0"][vc_column_text]
    <h5>Summer Roadtrip</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod.tation ullamcorper suscipit lobortis nisldolore eufeug.[/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][no_custom_font font_family="Dancing Script" font_size="20" line_height="20" font_style="normal" text_align="center" font_weight="400" text_decoration="none" text_shadow="no" letter_spacing="0" padding="0" margin="0" show_in_border_box="no" color="#000000"]<a href="#">learn more</a>[/no_custom_font][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/3"][no_icons icon_pack="font_elegant" fe_icon="icon_mug" fa_size="fa-lg" custom_size="25" type="circle" rotated_shape="no" shape_size="90" icon_shadow="no" inner_border="no" back_to_top_icon="" anchor_icon="" target="_self" icon_color="#222222" border_color="#c2c2c2" border_width="1" hover_icon_color="#ffffff" hover_border_color="#222222" hover_background_color="#222222" background_color="transparent"][vc_separator type="transparent" position="center" up="40" down="0"][vc_column_text]
    <h5>Great Stories</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod.tation ullamcorper suscipit lobortis nisldolore eufeug.[/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][no_custom_font font_family="Dancing Script" font_size="20" line_height="20" font_style="normal" text_align="center" font_weight="400" text_decoration="none" text_shadow="no" letter_spacing="0" padding="0" margin="0" show_in_border_box="no" color="#000000"]<a href="#">learn more</a>[/no_custom_font][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/3"][no_icons icon_pack="font_elegant" fe_icon="icon_map_alt" fa_size="fa-lg" custom_size="25" type="circle" rotated_shape="no" shape_size="90" icon_shadow="no" inner_border="no" back_to_top_icon="" anchor_icon="" target="_self" icon_color="#222222" border_color="#c2c2c2" border_width="1" hover_icon_color="#ffffff" hover_border_color="#222222" hover_background_color="#222222" background_color="transparent"][vc_separator type="transparent" position="center" up="40" down="0"][vc_column_text]
    <h5>Around the World</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod.tation ullamcorper suscipit lobortis nisldolore eufeug.[/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][no_custom_font font_family="Dancing Script" font_size="20" line_height="20" font_style="normal" text_align="center" font_weight="400" text_decoration="none" text_shadow="no" letter_spacing="0" padding="0" margin="0" show_in_border_box="no" color="#000000"]<a href="#">learn more</a>[/no_custom_font][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="left" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no"][vc_column width="1/1"][vc_separator type="normal" position="center" color="#dedede" border_style="solid" thickness="1" up="0" down="75"][no_portfolio_list type="text_before_hover" hover_type_standard="gradient_hover" hover_type_text_on_hover_image="upward_hover" hover_type_text_before_hover="prominent_plain_hover" hover_type_masonry="gradient_hover" columns="3" image_size="portrait" filter_order_by="name" filter_align="left_align" show_icons="no" disable_link_on_title="no" portfolio_link_pointer="single" separator="yes" show_categories="yes" show_load_more="no" number="6" lightbox_button="no" button_shadow="yes" order_by="date" order="ASC" separator_thickness="1" separator_color="#ffffff"][vc_separator type="normal" position="center" color="#dedede" border_style="solid" thickness="1" up="50" down="0"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no" anchor="first" padding_top="70" padding_bottom="60"][vc_column width="1/1"][vc_column_text]
    <h3>Who we are and what we do</h3>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]
    <h2>Our Team of Experts</h2>
    [/vc_column_text][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no"][vc_column width="1/4"][vc_single_image image="50315" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full" link="https://demo.elated-themes.com/borderland9/experts/"][vc_separator type="transparent" position="center" up="35" down="0"][vc_column_text]
    <h5>Melinda Dunn</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="10" down="0"][vc_column_text]
    <h6>designer</h6>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tation.[/vc_column_text][vc_separator type="transparent" position="center" up="35" down="0"][no_icons icon_pack="font_awesome" fa_icon="fa-twitter" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://twitter.com/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-behance" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://www.behance.net/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-instagram" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://instagram.com/" target="_blank" border_radius="0" margin="0 0 0 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/4"][vc_single_image image="50316" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full" link="https://demo.elated-themes.com/borderland9/experts/"][vc_separator type="transparent" position="center" up="35" down="0"][vc_column_text]
    <h5>Walter Carter</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="10" down="0"][vc_column_text]
    <h6>photographer</h6>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tation.[/vc_column_text][vc_separator type="transparent" position="center" up="35" down="0"][no_icons icon_pack="font_awesome" fa_icon="fa-twitter" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://twitter.com/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-behance" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://www.behance.net/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-instagram" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://instagram.com/" target="_blank" border_radius="0" margin="0 0 0 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/4"][vc_single_image image="50317" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full" link="https://demo.elated-themes.com/borderland9/experts/"][vc_separator type="transparent" position="center" up="35" down="0"][vc_column_text]
    <h5>Alyssa Maxwell</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="10" down="0"][vc_column_text]
    <h6>creative director</h6>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tation.[/vc_column_text][vc_separator type="transparent" position="center" up="35" down="0"][no_icons icon_pack="font_awesome" fa_icon="fa-twitter" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://twitter.com/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-behance" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://www.behance.net/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-instagram" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://instagram.com/" target="_blank" border_radius="0" margin="0 0 0 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/4"][vc_single_image image="50318" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full" link="https://demo.elated-themes.com/borderland9/experts/"][vc_separator type="transparent" position="center" up="35" down="0"][vc_column_text]
    <h5>Wilson Jackson</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="10" down="0"][vc_column_text]
    <h6>manager</h6>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tation.[/vc_column_text][vc_separator type="transparent" position="center" up="35" down="0"][no_icons icon_pack="font_awesome" fa_icon="fa-twitter" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://twitter.com/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-behance" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://www.behance.net/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-instagram" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://instagram.com/" target="_blank" border_radius="0" margin="0 0 0 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no" logo_in_content_menu="" padding_bottom="100"][vc_column width="1/1"][vc_separator type="normal" position="center" color="#dedede" border_style="solid" thickness="1" up="35" down="75"][vc_column_text]
    <h3>Memories & experiences</h3>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]
    <h2>My Travelogue</h2>
    [/vc_column_text][vc_separator type="transparent" position="center" up="60" down="0"][no_blog_list type="boxes" image_size="original" number_of_columns="3" overlay_icon="0" e="title" order="ASC" vertical_align_text="middle" date_place="by_post_info" date_position="in_icon" separator="yes" display_circle_button="1" enable_circle_button_shaddow="1" number_of_posts="6" show_thumbnail="yes" order_by="date" text_length="144" info_position="bottom" title_tag="h5" title_color="#222222" post_info_font_size="10" post_info_text_transform="uppercase" post_info_font_style="normal" post_info_letter_spacing="3" display_date="1" post_info_font_weight="700" post_info_font_family="Raleway" overlay_color="transparent"][/vc_column][/vc_row][vc_row row_type="parallax" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" background_image="50351" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" section_height="320" use_as_box="" logo_in_content_menu="" box_shadow_on_row="no"][vc_column width="1/1" offset="vc_col-lg-offset-1 vc_col-lg-10"][vc_separator type="transparent" position="center" up="80" down="0"][vc_column_text]
    <h5>Photography Quotes</h5>
    [/vc_column_text][vc_separator type="small" position="center" color="#ffffff"][no_testimonials show_title="no" show_title_separator="no" show_author="yes" author_position="below_text" show_position="no" job_position_placement="inline" show_image="no" image_position="top" image_position_slide="over" show_image_border="no" text_align="center_align" show_navigation_arrows="no" show_navigation="no" auto_rotate_slides="5" text_color="#7d7d7d" author_text_color="#ffffff"][vc_separator type="transparent" position="center" up="60" down="0"][/vc_column][/vc_row]
    

    If this new page has the same issues the root of them are in the options, and we will need your wp-admin details(in a private ticket) so we can log in and investigate this further.

    However if the issue does not occur on the new page that means the root of it was in the backend editing of the items on the page.

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Nehed replied

    Hello,

    Thank you for your response. I don't have a problem anymore with the Passepartout. I tried Put the code below into a new page and i have the exact result as this 2 pictures attached. When i put the Model page on "Default model", the content gets on the right and for the "Full width" I got the same problem as before. Same when I try to change content options in Elated Options. 

  •   Nehed replied privately
  • Nehed replied

    I think there is something wrong in my end. Because this should be done automatically when i enable left side menu, the content should be automatically moved beside my menu. 


  •  1,845
    Elated replied

    Hi again Nehed,

    You mention that when you set the page template to "Default" the content is pushed to the right of the menu area? Is this not what you are trying to achieve? I apologize if this is a misunderstanding on my part.

    Also, do you have a link to the admin panel yet, so that I can use the login information you provided earlier?

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Nehed replied

    Hey,

    I realized that when i set the page to default and in Elated options when I set content to Right (First pircture). I have my content in the right like this ( 2nd picture). But the page still take the full widht and display behind my menu. I want the content to be centerd in the page and behind the menu like here https://demo.elated-themes.com/borderland9/contact/ not in the extreme right of the page.

    I don't have a link to the admin panel, I am working on a localhost wordpress :/

  •  1,845
    Elated replied

    Hi again,

    As I have no way of testing this with your version nor looking at the website here are all the settings related to that page and the issue you are experiencing:

    9940329445.png
    6250182043.png
    1553615396.png
    1550937763.png

    Hope these help! If not, please try to have the website hosted temporarily so that I could inspect the issue.

    If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Nehed replied

    <div class="seo_title">Borderland | Contact</div> <span id="eltd_page_id">50399</span> <div class="body_classes">page,page-id-50399,page-template,page-template-full_width,page-template-full_width-php,eltd-core-1.0,ajax_fade,page_not_loaded,,borderland-ver-1.0,vertical_menu_enabled, vertical_menu_left, vertical_menu_width_290,smooth_scroll,no_animation_on_touch,paspartu_enabled,paspartu_on_top_fixed,paspartu_on_bottom_fixed,vertical_menu_inside_paspartu,wpb-js-composer js-comp-ver-4.4.2,vc_responsive</div> </div> <div class="content_inner "> <div class="full_width" > <div class="full_width_inner" style="padding-top:0px !important"> <div class="vc_row wpb_row section vc_row-fluid grid_section" style=' padding-top:90px; padding-bottom:90px; text-align:center;'><div class=" section_inner clearfix"><div class='section_inner_margin clearfix'> <div class="vc_col-sm-12 wpb_column vc_column_container "> <div class="wpb_wrapper">



    This is the HTML code for the content page of the link above ( https://demo.elated-themes.com/borderland9/contact/)  The page is on " Full width". Do you know how  to configure the class="vc_row wpb_row section vc_row-fluid grid_section" with the elements in the code ? I thnik that may resolve the problem.
  •  1,845
    Elated replied

    Hi again,

    Those are tags configured by WP Bakery page builder, they are done so automatically. You will have to navigate to and edit the page in question (see image below)

    9137626756.png

    Click on classic mode of WP Bakery Editor:

    1369217453.png

    click the text tab to the right and paste the code that I have previously sent you:

    7683165834.png

    scroll to Elated Side Menu area and Elated Header and make sure that all the settings there are set to empty or default:

    9727027473.png

    And if you've set the options as in the previous answer I have mentioned the page should show correctly.

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Nehed replied

    I am sure that my Elated Options are set well. The problem does not come from there. It is weird because normally, once i set the menu to left, it should be set automatically. I am afraid i have problem in configuration file or the wrong demo has been imported. 

    For a last try, can I have the code for contact page ? the "text" area.

    Thank you!

  •  1,845
    Elated replied

    Hi again,

    Please try to use the following code:

    [vc_row row_type="parallax" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" background_image="50274" pattern_background="" full_screen_section_height="yes" vertically_align_content_in_middle="yes" use_as_box="" box_shadow_on_row="no"][vc_column width="1/1" el_class="homepage-custom-font"][vc_separator type="transparent" position="center" up="50" down="0"][no_elements_holder number_of_columns="one_column" items_float_left=""][no_elements_holder_item aligment="center" advanced_animations="no" start_position="bottom" end_position="top-bottom"][vc_single_image image="50281" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full"][vc_text_separator title="Mountain" text_in_box="no" text_position="center" box_border_style="solid" line_color="#222222" line_width="90" line_thickness="1" line_border_style="solid" line_dots="no" title_size="98" box_height="100" up="45" down="40"][no_custom_font font_family="Dancing Script" font_size="33" line_height="40" font_style="normal" text_align="center" font_weight="400" text_decoration="none" text_shadow="no" letter_spacing="0" padding="0" margin="0" show_in_border_box="no" color="#222222"]Carefully Crafted Photographer Wordpress Theme For Agencies Or Personal Use[/no_custom_font][vc_separator type="transparent" position="center" up="40" down="0"][vc_single_image image="50285" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full"][vc_separator type="transparent" position="center" up="80" down="0"][no_icons icon_pack="font_elegant" fe_icon="arrow_carrot-2down" fa_size="fa-lg" custom_size="30" type="circle" rotated_shape="no" shape_size="70" icon_shadow="no" inner_border="no" back_to_top_icon="" link="#first" anchor_icon="yes" target="_self" icon_color="#222222" border_color="#c2c2c2" border_width="1" hover_icon_color="#ffffff" hover_border_color="#222222" hover_background_color="#222222" background_color="rgba(255,255,255,0.01)"][/no_elements_holder_item][/no_elements_holder][vc_separator type="transparent" position="center" up="50" down="0"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no" anchor="first" padding_top="120" padding_bottom="80"][vc_column width="1/1"][vc_column_text]
    <h3>Memories & experiences</h3>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]
    <h2>Shortcode Powerhouse</h2>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_single_image image="50277" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full"][vc_separator type="transparent" position="center" up="25" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod.tation ullamcorper suscipit lobortis nisldolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.[/vc_column_text][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no" padding_bottom="40"][vc_column width="1/3"][no_icons icon_pack="font_elegant" fe_icon="icon_adjust-vert" fa_size="fa-lg" custom_size="25" type="circle" rotated_shape="no" shape_size="90" icon_shadow="no" inner_border="no" back_to_top_icon="" anchor_icon="" target="_self" icon_color="#222222" border_color="#c2c2c2" border_width="1" background_color="transparent" hover_icon_color="#ffffff" hover_border_color="#222222" hover_background_color="#222222"][vc_separator type="transparent" position="center" up="40" down="0"][vc_column_text]
    <h5>Summer Roadtrip</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod.tation ullamcorper suscipit lobortis nisldolore eufeug.[/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][no_custom_font font_family="Dancing Script" font_size="20" line_height="20" font_style="normal" text_align="center" font_weight="400" text_decoration="none" text_shadow="no" letter_spacing="0" padding="0" margin="0" show_in_border_box="no" color="#000000"]<a href="#">learn more</a>[/no_custom_font][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/3"][no_icons icon_pack="font_elegant" fe_icon="icon_mug" fa_size="fa-lg" custom_size="25" type="circle" rotated_shape="no" shape_size="90" icon_shadow="no" inner_border="no" back_to_top_icon="" anchor_icon="" target="_self" icon_color="#222222" border_color="#c2c2c2" border_width="1" hover_icon_color="#ffffff" hover_border_color="#222222" hover_background_color="#222222" background_color="transparent"][vc_separator type="transparent" position="center" up="40" down="0"][vc_column_text]
    <h5>Great Stories</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod.tation ullamcorper suscipit lobortis nisldolore eufeug.[/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][no_custom_font font_family="Dancing Script" font_size="20" line_height="20" font_style="normal" text_align="center" font_weight="400" text_decoration="none" text_shadow="no" letter_spacing="0" padding="0" margin="0" show_in_border_box="no" color="#000000"]<a href="#">learn more</a>[/no_custom_font][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/3"][no_icons icon_pack="font_elegant" fe_icon="icon_map_alt" fa_size="fa-lg" custom_size="25" type="circle" rotated_shape="no" shape_size="90" icon_shadow="no" inner_border="no" back_to_top_icon="" anchor_icon="" target="_self" icon_color="#222222" border_color="#c2c2c2" border_width="1" hover_icon_color="#ffffff" hover_border_color="#222222" hover_background_color="#222222" background_color="transparent"][vc_separator type="transparent" position="center" up="40" down="0"][vc_column_text]
    <h5>Around the World</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod.tation ullamcorper suscipit lobortis nisldolore eufeug.[/vc_column_text][vc_separator type="transparent" position="center" up="25" down="0"][no_custom_font font_family="Dancing Script" font_size="20" line_height="20" font_style="normal" text_align="center" font_weight="400" text_decoration="none" text_shadow="no" letter_spacing="0" padding="0" margin="0" show_in_border_box="no" color="#000000"]<a href="#">learn more</a>[/no_custom_font][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="left" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no"][vc_column width="1/1"][vc_separator type="normal" position="center" color="#dedede" border_style="solid" thickness="1" up="0" down="75"][no_portfolio_list type="text_before_hover" hover_type_standard="gradient_hover" hover_type_text_on_hover_image="upward_hover" hover_type_text_before_hover="prominent_plain_hover" hover_type_masonry="gradient_hover" columns="3" image_size="portrait" filter_order_by="name" filter_align="left_align" show_icons="no" disable_link_on_title="no" portfolio_link_pointer="single" separator="yes" show_categories="yes" show_load_more="no" number="6" lightbox_button="no" button_shadow="yes" order_by="date" order="ASC" separator_thickness="1" separator_color="#ffffff"][vc_separator type="normal" position="center" color="#dedede" border_style="solid" thickness="1" up="50" down="0"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no" anchor="first" padding_top="70" padding_bottom="60"][vc_column width="1/1"][vc_column_text]
    <h3>Who we are and what we do</h3>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]
    <h2>Our Team of Experts</h2>
    [/vc_column_text][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no"][vc_column width="1/4"][vc_single_image image="50315" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full" link="https://demo.elated-themes.com/borderland9/experts/"][vc_separator type="transparent" position="center" up="35" down="0"][vc_column_text]
    <h5>Melinda Dunn</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="10" down="0"][vc_column_text]
    <h6>designer</h6>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tation.[/vc_column_text][vc_separator type="transparent" position="center" up="35" down="0"][no_icons icon_pack="font_awesome" fa_icon="fa-twitter" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://twitter.com/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-behance" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://www.behance.net/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-instagram" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://instagram.com/" target="_blank" border_radius="0" margin="0 0 0 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/4"][vc_single_image image="50316" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full" link="https://demo.elated-themes.com/borderland9/experts/"][vc_separator type="transparent" position="center" up="35" down="0"][vc_column_text]
    <h5>Walter Carter</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="10" down="0"][vc_column_text]
    <h6>photographer</h6>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tation.[/vc_column_text][vc_separator type="transparent" position="center" up="35" down="0"][no_icons icon_pack="font_awesome" fa_icon="fa-twitter" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://twitter.com/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-behance" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://www.behance.net/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-instagram" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://instagram.com/" target="_blank" border_radius="0" margin="0 0 0 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/4"][vc_single_image image="50317" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full" link="https://demo.elated-themes.com/borderland9/experts/"][vc_separator type="transparent" position="center" up="35" down="0"][vc_column_text]
    <h5>Alyssa Maxwell</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="10" down="0"][vc_column_text]
    <h6>creative director</h6>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tation.[/vc_column_text][vc_separator type="transparent" position="center" up="35" down="0"][no_icons icon_pack="font_awesome" fa_icon="fa-twitter" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://twitter.com/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-behance" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://www.behance.net/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-instagram" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://instagram.com/" target="_blank" border_radius="0" margin="0 0 0 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/4"][vc_single_image image="50318" alignment="center" border_color="grey" img_link_large="" img_link_target="_self" img_size="full" link="https://demo.elated-themes.com/borderland9/experts/"][vc_separator type="transparent" position="center" up="35" down="0"][vc_column_text]
    <h5>Wilson Jackson</h5>
    [/vc_column_text][vc_separator type="transparent" position="center" up="10" down="0"][vc_column_text]
    <h6>manager</h6>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tation.[/vc_column_text][vc_separator type="transparent" position="center" up="35" down="0"][no_icons icon_pack="font_awesome" fa_icon="fa-twitter" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://twitter.com/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-behance" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://www.behance.net/" target="_blank" border_radius="0" margin="0 3px 0 0"][no_icons icon_pack="font_awesome" fa_icon="fa-instagram" fa_size="fa-lg" custom_size="16" type="square" rotated_shape="no" shape_size="38" icon_shadow="no" inner_border="no" link="https://instagram.com/" target="_blank" border_radius="0" margin="0 0 0 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" use_as_box="" box_shadow_on_row="no" logo_in_content_menu="" padding_bottom="100"][vc_column width="1/1"][vc_separator type="normal" position="center" color="#dedede" border_style="solid" thickness="1" up="35" down="75"][vc_column_text]
    <h3>Memories & experiences</h3>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]
    <h2>My Travelogue</h2>
    [/vc_column_text][vc_separator type="transparent" position="center" up="60" down="0"][no_blog_list type="boxes" image_size="original" number_of_columns="3" overlay_icon="0" e="title" order="ASC" vertical_align_text="middle" date_place="by_post_info" date_position="in_icon" separator="yes" display_circle_button="1" enable_circle_button_shaddow="1" number_of_posts="6" show_thumbnail="yes" order_by="date" text_length="144" info_position="bottom" title_tag="h5" title_color="#222222" post_info_font_size="10" post_info_text_transform="uppercase" post_info_font_style="normal" post_info_letter_spacing="3" display_date="1" post_info_font_weight="700" post_info_font_family="Raleway" overlay_color="transparent"][/vc_column][/vc_row][vc_row row_type="parallax" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" background_image="50351" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" section_height="320" use_as_box="" logo_in_content_menu="" box_shadow_on_row="no"][vc_column width="1/1" offset="vc_col-lg-offset-1 vc_col-lg-10"][vc_separator type="transparent" position="center" up="80" down="0"][vc_column_text]
    <h5>Photography Quotes</h5>
    [/vc_column_text][vc_separator type="small" position="center" color="#ffffff"][no_testimonials show_title="no" show_title_separator="no" show_author="yes" author_position="below_text" show_position="no" job_position_placement="inline" show_image="no" image_position="top" image_position_slide="over" show_image_border="no" text_align="center_align" show_navigation_arrows="no" show_navigation="no" auto_rotate_slides="5" text_color="#7d7d7d" author_text_color="#ffffff"][vc_separator type="transparent" position="center" up="60" down="0"][/vc_column][/vc_row]
    

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  • Nehed replied

    Thank you for your reply but i think the problem comes from the html code of the page which seems not to change when i move to side menu option. Maybe it is a bug from the template or from one of the files. 

    I will drop this option unfortunately because i have been trying it since a week and if you have some news on how to solve it i will be grateful.

    Thank you


  • Nehed replied

    Sorry to bother again but Can you see if there is any CSS code which has been added to pages in Settings window ? 

    Or if it possible to send me the CSS that you have been using for the body of the page concerning padding and margin so I can add it and maybe that ca resolve the problem please ? Thank you

  • Nehed replied

    Hello Sean,

    All good for me I finally resolved it :) Thank you for your effort ! 


  •  1,845
    Elated replied

    Hi again,

    We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.

    Please do contact us on how you resolved the issue if you can. Thank you in advance.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Nehed replied

    I tried put some CSS code to change the margin but still had some little defaults so I removed it. Then I just added a background image to the menu and put the opacity to 1 and everything was settled. I think The opacity setting matters.

    Can I please ask you to send me the code behind the contact page which I can put here ?

    Thank you again !


  •  1,845
    Elated replied

    Hi again,

    Here is the code for the page:

    [vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" full_screen_section_height="no" vertically_align_content_in_middle="no" padding_top="90" padding_bottom="90" box_shadow_on_row="no" in_content_menu="" pattern_background="" use_as_box="" logo_in_content_menu="" content_menu_border_bottom="" content_menu_border_style="solid"][vc_column width="1/1"][vc_column_text]
    <h3>Don't Hesitate</h3>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]
    <h1>CONTACT</h1>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_single_image image="50277" alignment="center" border_color="grey" img_link_target="_self" img_size="full" img_link_large=""][vc_separator type="transparent" position="center" up="25" down="0"][vc_column_text]Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod.tation ullamcorper suscipit lobortis nisldolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te <a href="#">feugait nulla</a> facilisi.[/vc_column_text][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" full_screen_section_height="no" vertically_align_content_in_middle="no" box_shadow_on_row="no" padding_bottom="70" in_content_menu="" pattern_background="" use_as_box="" logo_in_content_menu=""][vc_column width="1/3"][no_icon_text box_type="normal" box_border="yes" icon_pack="font_elegant" fe_icon="icon_mobile" icon_type="normal" icon_size="fa-lg" icon_position="top" separator="no" separator_alignment="none" title="CALL US" title_tag="h5" text="Whether you want something traditional or a modern, fresh approach to gardening then." custom_icon_size="45" icon_color="#222222" icon_margin="0 0 20px 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/3"][no_icon_text box_type="normal" box_border="yes" icon_pack="font_elegant" fe_icon="icon_mail_alt" icon_type="normal" icon_size="fa-lg" icon_position="top" separator="no" separator_alignment="none" title="E-MAIL US" title_tag="h5" text="Whether you want something traditional or a modern, fresh approach to gardening then." custom_icon_size="45" icon_color="#222222" icon_margin="0 0 20px 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][vc_column width="1/3"][no_icon_text box_type="normal" box_border="yes" icon_pack="font_elegant" fe_icon="icon_compass_alt" icon_type="normal" icon_size="fa-lg" icon_position="top" separator="no" separator_alignment="none" title="OUR LOCATION" title_tag="h5" text="Whether you want something traditional or a modern, fresh approach to gardening then." custom_icon_size="45" icon_color="#222222" icon_margin="0 0 20px 0"][vc_separator type="transparent" position="center" up="40" down="0"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="left" triangle_shape="no" triangle_shape_position="both" full_screen_section_height="no" vertically_align_content_in_middle="no" box_shadow_on_row="no"][vc_column width="1/1"][no_google_map custom_map_style="true" google_maps_scroll_wheel="false" address_info_box="no" address1="Grand St, New York" saturation="-100" lightness="40" pin="50400" zoom="17" map_height="390"][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" full_screen_section_height="no" vertically_align_content_in_middle="no" padding_top="65" padding_bottom="90" box_shadow_on_row="no" in_content_menu="" pattern_background="" use_as_box="" logo_in_content_menu=""][vc_column width="1/1"][vc_column_text]
    <h3>Send Us</h3>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_column_text]
    <h2>MESSAGE</h2>
    [/vc_column_text][vc_separator type="transparent" position="center" up="20" down="0"][vc_single_image image="50277" alignment="center" border_color="grey" img_link_target="_self" img_size="full" img_link_large=""][vc_separator type="transparent" position="center" up="25" down="0"][vc_row_inner row_type="row" type="full_width" use_row_as_full_screen_section_slide="no" text_align="center" box_shadow_on_row="no"][vc_column_inner width="1/6"][/vc_column_inner][vc_column_inner width="2/3"][contact-form-7 id="50406" html_class="cf7_custom_style_1"][/vc_column_inner][vc_column_inner width="1/6"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row row_type="row" use_row_as_full_screen_section="no" type="grid" in_content_menu="" icon_pack="font_awesome" oblique_section="no" oblique_section_top_and_bottom="both" oblique_section_position="from_left_to_right" text_align="center" triangle_shape="no" triangle_shape_position="both" pattern_background="" full_screen_section_height="no" vertically_align_content_in_middle="no" section_height="320" use_as_box="" logo_in_content_menu="" box_shadow_on_row="no" background_color="#121212"][vc_column width="1/1" offset="vc_col-lg-offset-1 vc_col-lg-10"][vc_separator type="transparent" position="center" up="80" down="0"][vc_column_text]
    <h5>Photography Quotes</h5>
    [/vc_column_text][vc_separator type="small" position="center" color="#ffffff"][no_testimonials show_title="no" show_title_separator="no" show_author="yes" author_position="below_text" show_position="no" job_position_placement="inline" show_image="no" image_position="top" image_position_slide="over" show_image_border="no" text_align="center_align" show_navigation_arrows="no" show_navigation="no" auto_rotate_slides="5" text_color="#7d7d7d" author_text_color="#ffffff"][vc_separator type="transparent" position="center" up="60" down="0"][/vc_column][/vc_row]
    

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Nehed replied

    Hello Sean, 

    Thank for your reply ! I have another problem that i am struggling with.

    This is my single Portfolio page. 

    1) I can't change the page so that the content display right ( as you can see it displays on the left : same problem as before except i can't change parameters like on a normal page).

    2) I want to take off the navigation buttons. How can I do it ? ( I can't disable it on Elated Options ).

    Thank you for your time.

    Best regards,

    Nehed 

  •  1,845
    Elated replied

    Hello again Nehed,

    1- In order to set all pages to be in grid please navigate to Elated Options > General Boxed Layout and set it to YES. (see image below)

    4314357911.png

    2- In order to hide the Portfolio navigation arrows you need to add the following css to Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS:

    .portfolio_navigation .portfolio_prev, .portfolio_navigation .portfolio_next {
        display: none !important;
    }
    

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Nehed replied

    Thank you Sean :))



  •  1,845
    Elated replied

    You're welcome Nehed!

    Please let me know if there is anything else we can do for you, thanks!

    We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads  This way you’ll be helping us improve our support services and make them even more efficient.

    Thank you in advance.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Nehed replied

    Hello Sean,

    I Have a question regarding the Article Page with Quote Format.

    Please find attached my exemple :

    Is it possible to modify the format of the quote ?The writing is too big. I can't find the option for this. 


  • Nehed replied

    Yeah and other question please. Is it possible to make it move like for the testimonial option ? ( displaying quotes one after another)

  •  1,845
    Elated replied

    Hi there,

    You could use some css to customize Quotes. Try adding something like this into Appearance -> Customize -> Additional CSS:

    .blog_holder.blog_single article.format-quote .post_text .post_title h3 {
        font-family: 'Raleway', sans-serif;
        font-size: 16px;
        line-height: 27px;
        letter-spacing: 0px;
        font-weight: 300;
        font-style: normal;
        text-transform: none;
    }

    As for your other questions, unfortunately, there is no option slider which would display quote posts like they are on a single post page. You could try using blog slider shortcode, but it will display featured images and some info, not the quotes content.

    Let us know if there is anything else that we can help you with.

    Best regards!

    Joey


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • Nehed replied

    Hello,

    Thank you for your response.

    Is there a way to change the backgorund color of all the column and the color /on hover for the category name and the "comments" (underlined in red in the picture attached) ? 

    Thank you ! 

    Best regards, 

    Nehed 


  •  1,845
    Elated replied

    Hi Nehed,

    Try adding something like this into Appearance -> Customize -> Additional CSS

    .blog_holder.blog_standard_type article.format-quote .post_text .post_text_inner:hover {
        background-color: add_your_color_here !important;
    }
    

    Cheers,
    Johnny


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • Nehed replied

    Hey,

    Thank you for your last response. Can you please tell how can i change the left and right margin of all the content below ( in the image).

    I tried putting this code but it doesn't seems to work:

    .blog_holder.blog_standard_type article.post_content p {
      
    margin-right: 30%;

    margin-left: 30%;
    }

    Thank you! 

    Have a good day!

    Nehed

  •  1,845
    Elated replied

    Hi Nehed,

    Please try using the code below in order to set the blockquote padding:

    blockquote {
        padding: 0 60px !important;
    }
    

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,
    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Nehed replied

    Hey sean,


    Thank you for your response but I was talking about the content of the page (the text inside the page) and not the quotebox. 

    Kind regards;

    Nehed

  •  1,845
    Elated replied

    Hi Nehed,

    My apologies for the misunderstanding.

    In that case use the code below instead:

    @media only screen and (max-width: 1490px) and (min-width: 1000px) {
        .vertical_menu_width_290 .container_inner,
        .vertical_menu_width_290 .boxed div.section .section_inner,
        .vertical_menu_width_290 div.grid_section .section_inner, 
        .vertical_menu_width_290 .full_width .parallax_grid_section .parallax_content, 
        .vertical_menu_width_290 .steps_holder_inner, 
        .vertical_menu_width_290 .carousel-inner .slider_content_outer, 
        .vertical_menu_width_290 nav.content_menu ul, 
        .vertical_menu_width_290 .container_inner nav.content_menu {
            width: 85%;
        }
    }
    

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •   Nehed replied privately
  •  1,845
    Elated replied

    Hello,

    For number of words in excerpt you can find there this setting:

    2392682494.png

    You can try to add read more for each post you have:

    9210494684.png

    You can also try to resize length for text show below:

    2473017395.png

    I hope it helps!

    Milica


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  • Nehed replied

    Dear Milica, 


    thank you for your response, but this works only with normal blog posts. 

    I was talking about the quote blog posts, and if it's possible to shorten the quote box.

    Like you see in the picture attached below, the quote is too long. Is it possible to show only a part of it t or to shorten the box in the page of the blog list ?

    Best regards,

    Nehed 

  •  1,845
    Elated replied

    Hi Nehed,

    Unfortunately this is not possible. Quote post format was imagined and designed that way so that it's look in blog list should be whole quote which is just one highlighted part of whole post, like something between custom excerpt and headline, just better looking. This Quote field was not meant to hold whole posts content, just what you'd like to display for that post in a blog, and you should put content in paragraphs etc. as you do in standard post format.

    Let us know if there is something else that we can help you with.

    Best regards!

    Joey


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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