Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I have a problem with bottom footer. I woult like to have : Copyright @ Aura Home 2019. exactly the same its on template but when i add this in widgets it doesn't appear.
One more problem is when I am in kontakt site (menu) "wnętrza" (menu) is also underlined like kontakt. I attache screen of this.
1) This might happen if you put the widget in wrong widget area. For example if you navigate to:
Elated Options -> Footer, if Footer Bottom Columns is set to 1:
Only Footer Bottom Middle Column area will be displayed, and this is where you should put your text widget. Also if you use some dark footer background color it's possible that you don't see the text because of similar color, so try changing footer background color to make sure this is not the case.
2) We would need access to your site in order to figure out what is causing this issue. This should occur only if the links for both of the items are same. If that's not the case, please provide wp-admin credentials so we can investigate this further.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
I have a problem with bottom footer. I woult like to have : Copyright @ Aura Home 2019. exactly the same its on template but when i add this in widgets it doesn't appear.
One more problem is when I am in kontakt site (menu) "wnętrza" (menu) is also underlined like kontakt. I attache screen of this.
Regards,
Karolina
Hello Karolina,
1) This might happen if you put the widget in wrong widget area. For example if you navigate to:
Elated Options -> Footer, if Footer Bottom Columns is set to 1:
Only Footer Bottom Middle Column area will be displayed, and this is where you should put your text widget. Also if you use some dark footer background color it's possible that you don't see the text because of similar color, so try changing footer background color to make sure this is not the case.
2) We would need access to your site in order to figure out what is causing this issue. This should occur only if the links for both of the items are same. If that's not the case, please provide wp-admin credentials so we can investigate this further.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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