Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
---There is a new version of WPBakery Page Builder and Revolution Slider available, from where can I get them? and another question, after the support expires, how can I get plugins new versions?
The plugins that you got mentioned are called bundled and we, as a theme authors, have purchased an extended licence for them which means you don't have to activate them and they'll work for you regardless of that.
They may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
The main difference is that you can't update those plugins yourself. When a new plugin version becomes available, we will include the latest version of the bundled plugin with the next theme update. So you can easily update the bundled plugin when you next update your theme, regardless of your support status.
Before theme update that includes latest plugin version becomes available, it's not recommended to update these plugins on your own, because in some cases there may be some compatibility issues with the theme.
You can follow our theme's change log in order to now when latest plugin version is included.
For instructions on how to update theme and bundled plugins as well, you can refer to this helpful video tutorial:
Let us know if there is anything else.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
---There is a new version of WPBakery Page Builder and Revolution Slider available, from where can I get them? and another question, after the support expires, how can I get plugins new versions?
Thanks a lot,
Rafael
Hi Rafael,
The plugins that you got mentioned are called bundled and we, as a theme authors, have purchased an extended licence for them which means you don't have to activate them and they'll work for you regardless of that.
They may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
The main difference is that you can't update those plugins yourself. When a new plugin version becomes available, we will include the latest version of the bundled plugin with the next theme update. So you can easily update the bundled plugin when you next update your theme, regardless of your support status.
You can read more about this here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Before theme update that includes latest plugin version becomes available, it's not recommended to update these plugins on your own, because in some cases there may be some compatibility issues with the theme.
You can follow our theme's change log in order to now when latest plugin version is included.
For instructions on how to update theme and bundled plugins as well, you can refer to this helpful video tutorial:
Let us know if there is anything else.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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