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  Public Ticket #2068884
elated image gallery carousel
Closed

Comments

  • danau started the conversation

    Hi,

    I have a problem getting the image/logo display using the elate image gallery carousel. The logo size I created is 250x125 which turn out to be very clear, however, when I add all 5 logo to the gallery using the following setting and it turn out on display 4 in a row and the image are so blurry. Could you please help me. Many thanks

    Slider Setting:

    Number Of Visible Items: 5

    Space Between Items: Normal

    Image Size. I leave it blank

    Please see screenshot for more information.

    Thanks,

    Danny

  •  1,845
    Elated replied

    Hi again Danny,

    This is probably an issue caused by the fact that you do not have more items than you set to be shown. Please try to set the carousel slider Number of visible items to at least one lower than the number of items you have, in this case that would be 4. This should allow the items to be scrolled through automatically.

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


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