Hello,

Please make sure that you've installed all required plugins before you run import the demo.

It may be best you try to download a fresh copy of the theme and then install/activate it.

Than re-install all required plugins.

- Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Elated Core/CPT and Slider Revolution (+Contact Form 7 and WooCommerce if you plan to use shop). 

Then you can import the demo with our OneClick (Elated Options >> Import) or with native WP importer tool (Tools >> Import >> WordPress) via XML, located in the file you downloaded from ThemeForest website / XML.

Then you can go to Appearance >> Customize >> Homepage setting >> and then choose desired homepage.

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Before that, please check your server resource settings. Check/increase these MASTER values or ask your hosting service to do it for you.

max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000

You can use this plugin in order to check it >> https://wordpress.org/plugins/wp-serverinfo/

After you do this, you can try to import the demo or just let us know and we will try to import the demo for you.

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Also, note that when importing a demo onto your site RevSlider slideshow has to be imported separately. To import a RevSlider slideshow from one of our demos please go to your WordPress admin panel Slider Revolution -> Import. Search for some-home-slider-X.zip located in the file you downloaded from Theme Forest / xml export folder and import that demo’s slideshow.

Also you can follow these guidelines on how to import the demo here >>

Complete Guide To Demo Import

For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

Thanks & Regards,  
Vladimir

Hello,

You can install XAMPP or WAMP application, which will emulate server on your local PC, this will allow you to get WordPress running on your local PC. Then you can upload our theme and import the demo.

Now you will be able to check on different options or how pages are built, or use it to confirm is some options are working or not.

Regarding WAMP, you should check this helpful installation article http://www.wpbeginner.com/wp-tutorials/how-to-install-wordpress-on-your-windows-computer-using-wamp/

Anyhow, if the problem persists, you can provide us with your site url + WP admin and FTP credentials (in Private Reply) so we could inspect it on your end. Also, we can reset your wp-database and then try to re-import the demo (in that case we need your permission to reset your wp-database).

For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

Thanks & Regards, 
Vladimir