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In the "text" box of the workflow items on my page, I have entered some text with line returns, however they render out as <br/> tags instead of showing the line breaks. How can I fix this?
Welcome to your support management and thank you for choosing our theme!
I've customized our core plugin in order to make this displayed correctly when you use new line in text area, so to make this work, you should delete existing TheAisle Core plugin from your site, and upload and install the one I've attached for you.
Let me know if this works for you.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi, that worked, however I'm having the same problem with the "icon with text" element. I am still getting "<br />" and I want to be able to add a link in the text but it just doesn't render the text at all when I enter "<a href=...." into the text box in the editor.
I'm sending you latest version of Core plugin where is fixed issue. So first deactivate and delete the current one and then install a new one. Find it in the attachment.
If there’s anything else we can help you with, please let us know.
Best Regards, Milos
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi, the <br> issue is fixed, however when I add link text it doesn't render the text out at all. Here's what I have in the "text" field of the left "icon with text" element (I've replaced "<" and ">" html tags with "[" and "]" so it shows the HTML here):
- find a registry - enter either of our first names - Registry number: 680591
By default, certain HTML tags are disabled for some elements because of security reasons. That can be changed by removing esc_html function within some theme files fot the Icon with text:
In the "text" box of the workflow items on my page, I have entered some text with line returns, however they render out as <br/> tags instead of showing the line breaks. How can I fix this?
Hello there,
Welcome to your support management and thank you for choosing our theme!
I've customized our core plugin in order to make this displayed correctly when you use new line in text area, so to make this work, you should delete existing TheAisle Core plugin from your site, and upload and install the one I've attached for you.
Let me know if this works for you.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, that worked, however I'm having the same problem with the "icon with text" element. I am still getting "<br />" and I want to be able to add a link in the text but it just doesn't render the text at all when I enter "<a href=...." into the text box in the editor.
If you scroll down to "Gift Registry" you can see the issues. https://kirteekashiv.southernlight.com.au/
Thanks,
Jay
Hello there,
I'm sending you latest version of Core plugin where is fixed issue. So first deactivate and delete the current one and then install a new one. Find it in the attachment.
If there’s anything else we can help you with, please let us know.
Best Regards,
Milos
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, the <br> issue is fixed, however when I add link text it doesn't render the text out at all. Here's what I have in the "text" field of the left "icon with text" element (I've replaced "<" and ">" html tags with "[" and "]" so it shows the HTML here):
- find a registry
- enter either of our first names
- Registry number: 680591
[a href="https://www.myer.com.au/content/our-experiences-and-services/gift-registry/" target="_blank"]Registry website[/a]
And now the original <br> text has come back in the workflow items!
Hello,
If you think on this link https://www.screencast.com/t/zAbHWbgVm it is working, it lead to this page https://www.screencast.com/t/zAbHWbgVm
For br install this core plugin that we provided you in previous answer. Delete curent core plugin and install this one we provided you. Here is guide how to install manually https://wpklik.com/wordpress-plugins/how-to-install-wordpress-plugins/
Best Regards,
Alexios
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
By default, certain HTML tags are disabled for some elements because of security reasons. That can be changed by removing esc_html function within some theme files fot the Icon with text:
wp-content/plugins/theaisle-core/shortcodes/icon-with-text/templates/iwt-icon-left-from-title.php
https://www.screencast.com/t/bLYrRkI6r7M
For the workflow:
wp-content/plugins/theaisle-core/shortcodes/workflow/templates/workflow-item-template.php
Is it posibble that you have updated the theme and so that the plugin you were provided with was overwritten.
If you are still encountering issues with this please provide us with your Wp-admin in a private reply access so we can check this on your end.
Thanks,
Mici
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.