Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I need help to adjust the space/padding between the content block so it does not display a huge white space between the content when view on a mobile device. Attached is the screenshot for further reference.
I am appreciate your help and support on this matter.
I have add the code as into Appearance -> Customize -> Additional CSS but it did not work.
Could you please help cause there are so many big white space occur across most of the webpage when view on mobile device. Many thanks in advance for your help.
The issue seems to be that the slider on that page is not set to be responsive. (see image below)
In order to fix this please test the page with sliders you imported from our demo page and see if the same issue occurs, if not you can simply edit that slider so it will show the images and text you'd like.
Also, make sure to navigate to Slider revolution > Global Settings > Default Settings for Advanced Responsive Grid Sizes and set the values as in the image below:
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
I need help to adjust the space/padding between the content block so it does not display a huge white space between the content when view on a mobile device. Attached is the screenshot for further reference.
I am appreciate your help and support on this matter.
Danny
Hi Danny,
In order to fix that, you can add the following code into Appearance -> Customize -> Additional CSS:
@media screen and (max-width: 1024px){.eltdf-section-title-holder {
padding: 70px 0 !important;
}
}
Let us know if that works for you and thanks for your appretiation.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Joey,
I have add the code as into Appearance -> Customize -> Additional CSS but it did not work.
Could you please help cause there are so many big white space occur across most of the webpage when view on mobile device. Many thanks in advance for your help.
Hi Danny,
The issue seems to be that the slider on that page is not set to be responsive. (see image below)
In order to fix this please test the page with sliders you imported from our demo page and see if the same issue occurs, if not you can simply edit that slider so it will show the images and text you'd like.
Also, make sure to navigate to Slider revolution > Global Settings > Default Settings for Advanced Responsive Grid Sizes and set the values as in the image below:
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.