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  Public Ticket #2103897
Announcement Home revolution slider countdown
Closed

Comments

  • cwal started the conversation
    August 3, 2019 at 5:18pm

    I have attempted to modify the wedding-announcement-1 revolution slider slider_export.txt file to reflect the custom names and dates needed but upon import via wordpress dashboard revolution slider menu it gives error "Error: slider_export.txt does not exist"

    I have followed the directions found in the comments section of the theme page on envato which state to unzip the revolution slider folder, open and modify the slider_export.txt file and zip the package back up for import.

    I have also tried to import only the slider_export.txt file and receive an error of "Error: incompatible archive".

    Please advise. Thank you.



  • cwal replied
    August 3, 2019 at 5:37pm

    Found the answer in this ticket https://elated.ticksy.com/ticket/1990458/

  •  1,845
    Elated replied
    August 5, 2019 at 12:17pm

    Hi there,

    Welcome to your support management and thank you for choosing our theme!

    We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.

    Kind regards,

    Sean

    The Elated Support Center has been moved to our centralized support platform. 

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