Comments Julia started the conversation 1,845Elated repliedAugust 7, 2019 at 1:39pmHi there,Welcome to your support management and thank you for choosing our theme!Please first make sure you raise the following server resources above the indicated minimum values: max_execution_time = 300memory_limit = 128Mupload_max_filesize = 128Mpost_max_size = 256Mmax_input_vars = 3000 You can do that by editing php.ini file that you can find on your server, or contact your hosting service to do this for you.After you have done this please make sure you followed the steps provided in this article: Complete Guide To Demo Importor contact us, please provide us with your wp-admin details(in a private ticket) and I will finish the demo import for you.Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.Kind regards,Sean The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Julia replied privately 1,845Elated repliedAugust 9, 2019 at 11:27amHi,I just logged in to you account and the only mistake that I saw was bad footer color, so I went to those pages and change footer skin to darkThe rest of the site should be fine now.Cheers,Johnny The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Julia replied privately Julia replied privately 1,845Elated repliedAugust 12, 2019 at 10:53amHi there Julia,1- Theme labels can be changed or translated to your language with poedit software which is native wordpress way - following guide may be helpful http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 (read from point 3)or any other plugin for translation such as Loco translate plugin https://wordpress.org/plugins/loco-translate/ and here is beginners guide https://localise.biz/wordpress/plugin/beginnersor WPML plugin: https://wpml.org/2- The language switcher has been added at Appearance > Widgets > Header Top Bar Right Column > Custom HTML. (see image below)And here is the HTML code used: <div id="lang_sel"> <ul> <li> <a href="#" class="lang_sel_sel icl-en"> English </a> <ul> <li class="icl-fr"> <a rel="alternate" hreflang="fr" href="#"> French </a> </li> <li class="icl-de"> <a rel="alternate" hreflang="de" href="#"> German </a> </li> <li class="icl-it"> <a rel="alternate" hreflang="it" href="#"> Italian </a> </li> </ul> </li> </ul> </div> However, please note that this language switcher needs to be used in addition to a translating software mentioned above.Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.Kind regards,Sean The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news.1 Like Julia replied privately 1,845Elated repliedAugust 20, 2019 at 12:25pmHi again Julia,You can simply hide the widget using the following custom css code: .eltd-tours-filters-fields-holder .eltd-tours-filter-range-holder { visibility: hidden !important; } To use it on your website simply copy the code into Appearance > Customize > Additional CSS.Hope this helps! If there is anything else that we can assist you with please don't hesitate to ask.Kind regards,Sean The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Sign in to reply ...
Hi there,
Welcome to your support management and thank you for choosing our theme!
Please first make sure you raise the following server resources above the indicated minimum values:
You can do that by editing php.ini file that you can find on your server, or contact your hosting service to do this for you.
After you have done this please make sure you followed the steps provided in this article:
Complete Guide To Demo Import
or contact us, please provide us with your wp-admin details(in a private ticket) and I will finish the demo import for you.
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
I just logged in to you account and the only mistake that I saw was bad footer color, so I went to those pages and change footer skin to dark
The rest of the site should be fine now.
Cheers,
Johnny
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there Julia,
1- Theme labels can be changed or translated to your language with poedit software which is native wordpress way - following guide may be helpful http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 (read from point 3)
or any other plugin for translation such as Loco translate plugin https://wordpress.org/plugins/loco-translate/ and here is beginners guide https://localise.biz/wordpress/plugin/beginners
or WPML plugin: https://wpml.org/
2- The language switcher has been added at Appearance > Widgets > Header Top Bar Right Column > Custom HTML. (see image below)
And here is the HTML code used:
However, please note that this language switcher needs to be used in addition to a translating software mentioned above.
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi again Julia,
You can simply hide the widget using the following custom css code:
To use it on your website simply copy the code into Appearance > Customize > Additional CSS.
Hope this helps! If there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.