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Small browser compatibility issue. In Mozilla Firefox, the Slider on the Left Menu Home Page is going behind the menu on the left. This cuts off a chunk of the slider text. See attached screenshot. There is probably a quick CSS fix, but you may want to include it in your next theme update.
This seems to be an issue with Slider Revolution rather than the browser.
Please make sure you navigate to Dashboard > Revolution Slider > Global Settings and set these Grid Sizes that we use in our demos:
Also try using the Professor Home slider and editing it for your needs in order to have all the settings already setup for the kind of page you are building.
Hope this helps! If not please provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further.
If there is anything else that we can help you with please don't hesitate to ask.
Kind regards, Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thanks. Yes, for some reasons those settings didn't get set when I did the demo import. I changed them to what you noted but the problem of the content being cut off is still there. It looks like the margins for the rest of the content on the page is also a little off. (sending you login info in private reply so you can take a look.)
Hello,
Small browser compatibility issue. In Mozilla Firefox, the Slider on the Left Menu Home Page is going behind the menu on the left. This cuts off a chunk of the slider text. See attached screenshot. There is probably a quick CSS fix, but you may want to include it in your next theme update.
Thank You!
Jeff
Hello Jeff,
This seems to be an issue with Slider Revolution rather than the browser.
Please make sure you navigate to Dashboard > Revolution Slider > Global Settings and set these Grid Sizes that we use in our demos:
Also try using the Professor Home slider and editing it for your needs in order to have all the settings already setup for the kind of page you are building.
Hope this helps! If not please provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further.
If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Sean,
Thanks. Yes, for some reasons those settings didn't get set when I did the demo import. I changed them to what you noted but the problem of the content being cut off is still there. It looks like the margins for the rest of the content on the page is also a little off. (sending you login info in private reply so you can take a look.)
J
Hi,
Welcome to your support management and thanks for choosing Edge theme!
Go to Appearance -> Customize -> Additional CSS and paste the code below.
@media (max-width: 1600px) { .tp-static-layers { left: 113px !important; } } @media (max-width: 1500px) { .tp-static-layers { left: 0 !important; } } @media (max-width: 1300px) { .tp-static-layers { left: 50px !important; } } @media (max-width: 1100px) { .tp-static-layers { left: 0 !important; } }Let us know if there's anything else we can help you with.
Cheers,
Johnny
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.