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Hi, we have this error. The first time that website load doesn't charge the font (see attachment "Error Fonts 1") in the landing page, we need to enter in another page ((see attachment "Error Fonts 3") ), and go back to the landing page to see the right font loaded on the website (see attachment "Error Fonts 2") . How we can fix this?
I have just checked this on your website using multiple browsers as well as devices and as you can see in the following screenshot it seems like everything works/looks just fine >>
Did you manage to solve the issue in the meantime?
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Yes, in the afternoon we checked the problem and aplied some scripts over the .htaccess file, and we fixed the Issue. The Problem was caused by CORS header 'Access-Control-Allow-Origin' missing. We fixed applying this script.
<IfModule mod_headers.c> <FilesMatch "\.(ttf|ttc|otf|eot|woff|font.css|css|woff2)$"> Header set Access-Control-Allow-Origin "*" </FilesMatch> </IfModule>
Hi, we have this error. The first time that website load doesn't charge the font (see attachment "Error Fonts 1") in the landing page, we need to enter in another page ((see attachment "Error Fonts 3") ), and go back to the landing page to see the right font loaded on the website (see attachment "Error Fonts 2") . How we can fix this?
Many Thanks.
Hi there,
I have just checked this on your website using multiple browsers as well as devices and as you can see in the following screenshot it seems like everything works/looks just fine >>
Did you manage to solve the issue in the meantime?
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes, in the afternoon we checked the problem and aplied some scripts over the .htaccess file, and we fixed the Issue. The Problem was caused by CORS header 'Access-Control-Allow-Origin' missing. We fixed applying this script.
<IfModule mod_headers.c>
<FilesMatch "\.(ttf|ttc|otf|eot|woff|font.css|css|woff2)$">
Header set Access-Control-Allow-Origin "*"
</FilesMatch>
</IfModule>
Thank you for sharing the solution to the problem!
We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.