Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
2- In order for the Reviews part not to appear in the Course single page information area please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS:
1) In the course part I want the "Description" tab not to appear because I don't need it (1.jpg).
2) In the instructors section I don't want the "Courses" tab to appear, I don't need it either (2.jpg).
3) I want to create my own tabs, and I am using the "Elated Tabs" option. But when I create the tabs you can see in the others the information of the tab 1. (TABS.jpg )
1- In order to hide the description tab on course single pages please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS:
I could not fix the numbers with the sign, install a pluguin but it does not work well.
watch this: https://www.estudiotrebol.com/ipbf2/ipbf-nuevo that one is made with (Elated counter). I need you to help me as I do so that the image of the sign is on the left side of the number
Please note that there are other sections in this area along with the button as well:
Moving only the button would be possible with some CSS, but note that that would most likely make your site unresponsive, meaning that the layout wouldn't look good on different screen sizes.
What you can do is move the entire section containing the button using the following CSS:
Unfortunately we were unable to acces the site backend with the credentials you provided, probably amidst limited user privileges. So if you want the most precise answer, please assign administrator privileges to the user you created for us.
Anyway, from the fronted, what I've managed to figure out is that you have some left-padding in these inner columns which you'll have to remove if you want to center the content with some CSS:
You should be able to remove it here:
And you should do so for every one of these 3 columns holding Counter elements.
After that, if you add the following CSS into Appearance -> Customize -> Additional CSS, text should be centered:
.eltdf-counter-holder {
text-align: center;
}
I've also noticed that you've already figured out how to make these buttons squared:
Let us know if you need any further help.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I bought a template from you, I detail the data:
Item URL:
https://themeforest.net/item/esmarts-a-modern-education-and-lms-theme/20987760
Item ID:
20987760
Item Purchase Code:
I have this questions:dabe03a4-b4cf-4d15-8d60-cc27782ff78c
1 IMG:
1) How do I edit the text of the titles "Instructor", "Categories"
2) I want the "Reviews" not to appear
3) How do I edit the text of the button?
2 IMG:
1) I want the "forum" item not to appear
2) Where can I change that title?
3) How can I change the title text of these tabs
3 IMG:
1) How can I change the title text of these tabs
2) How do I remove the "Courses" tab
Hi there,
Welcome to your support management and thank you for choosing our theme!
1- Theme labels can be changed or translated to your language with poedit software which is native wordpress way - following guides may be helpful
http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 (read from point 3)
https://www.wpbeginner.com/wp-tutorials/how-to-translate-a-wordpress-plugin-in-your-language/
https://www.themeum.com/how-to-translate-a-wordpress-theme-with-poedit/
https://wplang.org/translate-theme-plugin/
or you can try any other plugin for translation such as Loco translate plugin
https://wordpress.org/plugins/loco-translate/
here is a beginners guide https://localise.biz/wordpress/plugin/beginners
and the WPML Plugin: https://wpml.org
In order to edit the text you are referencing in the questions below, please edit the following file with poedit software:
wp-content/plugins/eltdf-lms/languages/eltdf-lms.pot
2- In order for the Reviews part not to appear in the Course single page information area please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS:
3- In order to delete the forum tab you can use the following JS code by adding it into Elated Options > General > Custom JS:
4- In order to set only one tab and have it activated please use the following code:
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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I can't find the part where I can translate these texts "About this course", "Syllabus" (IMG, IMG2)
That would be within the file at:
wp-content/plugins/eltdf-lms/languages/eltdf-lms.pot
line 1321 and 1317.
Or you could edit them within the code directly in these files:
wp-content/plugins/eltdf-lms/post-types/course/templates/single/parts/curriculum.php and
wp-content/plugins/eltdf-lms/post-types/course/templates/single/parts/content.php
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Why this part of the events looks bad. (1 img).
In the demo it is different (img demo).
where I can translate everything I detail in the attached images, this because I can't find it.
thank you
Hi there,
You can find these within the following files:
wp-content/plugins/the-events-calendar/lang/the-events-calendar.pot
wp-content/themes/esmarts/languages/esmarts.pot
Or the following php files:
wp-content/plugins/the-events-calendar/src/Tribe/Editor/Blocks/Event_Links.php
wp-content/plugins/the-events-calendar/src/views/blocks/event-links.php
wp-content/plugins/the-events-calendar/src/Tribe/iCal.php
wp-content/themes/esmarts/framework/modules/events/events-functions.php
wp-content/plugins/the-events-calendar/src/views/modules/bar.php
wp-content/themes/esmarts/tribe-events/modules/bar.php
wp-content/themes/esmarts/tribe-events/single-event.php
Hope this helps! If there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
why I don't get the description (IMG 1, img 2) of the event as seen in the sample version (IMG Sample version).
Hello,
We can't replicate the issue locally.
Do you mind disabling any third party plugins to rule out plugin conflict as the cause.
Then if it's not a conflict issue, please give us wp-admin access in a private reply so we can investigate this thoroughly.
Best regards,
John
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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Why don't I have registration enabled? (1 img)
How do I enable it (example)
Hi there,
If you want to allow anyone to register, you should navigate to Settings -> General and check this option:
Let us know if you need any further help.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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I now have 3 requests:
1) In the course part I want the "Description" tab not to appear because I don't need it (1.jpg).
2) In the instructors section I don't want the "Courses" tab to appear, I don't need it either (2.jpg).
3) I want to create my own tabs, and I am using the "Elated Tabs" option. But when I create the tabs you can see in the others the information of the tab 1. (TABS.jpg )
Please help me with these three requests.
Hi there,
1- In order to hide the description tab on course single pages please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS:
2- In order to set the instructor single tabs please use the following code:
3- In order to fix this issue you can substitute the following file with the one within the zip file attached below:
wp-content/themes/esmarts/assets/js/modules.min.js
This is the temporary fix we could recommend for this issue. A permanent solution will be included within the upcoming theme update.
Hope this helps! If there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
it got damaged (1.jpg), help please.
--------------------------
I fixed it!!!
1) I need to remove that part of categories (1.jpg)
2) there is a way that the images are on the left side of the number (Elated counter).
Hi,
Thank you for writing in.
About you issues:
1. You can remove categories from single course page with this CSS code:
https://www.screencast.com/t/PhAYjZwrfK
2. I can see that you manged to move the plus sign on the left side in front of the number:
https://www.screencast.com/t/H9rEyiaN
So, I assumed that you managed to solve this.
Let us know if there's anything else.
Best,
Jim
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I could not fix the numbers with the sign, install a pluguin but it does not work well.
watch this: https://www.estudiotrebol.com/ipbf2/ipbf-nuevo that one is made with (Elated counter). I need you to help me as I do so that the image of the sign is on the left side of the number
Hello there,
In order to fix this issue please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hola, tengo 2 solicitudes:
1) There is a way to remove the buy button and put it anywhere with a shortcode.
2) If the buy button is removed there is a way to reduce that space that is where those items that have been removed were.
PD: Attached sample image.
Hello,
Please note that there are other sections in this area along with the button as well:
Moving only the button would be possible with some CSS, but note that that would most likely make your site unresponsive, meaning that the layout wouldn't look good on different screen sizes.
What you can do is move the entire section containing the button using the following CSS:
That will give you the following result:
Let us know if this works for you.
Best regards,
John
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
and if I want to customize that page to my liking, that all those elements by default be removed. And I adapt it to my liking with wpbakery composer.
Hello,
Yes, you should customize your page however you want, you can remove some elements or add some new elements, or just replace images.
Please let us know if there is anything else we can do for you, thanks!
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, One question, I want the accountant to be justified to the center (1IMG), Example (2IMG).
1IMG:
Example: 2IMG
Hello,
Would you mind providing us with login credentials (in Private Reply) and site url, so we can take a closer look or just URL of that page?
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Unfortunately we were unable to acces the site backend with the credentials you provided, probably amidst limited user privileges. So if you want the most precise answer, please assign administrator privileges to the user you created for us.
Anyway, from the fronted, what I've managed to figure out is that you have some left-padding in these inner columns which you'll have to remove if you want to center the content with some CSS:
You should be able to remove it here:
And you should do so for every one of these 3 columns holding Counter elements.
After that, if you add the following CSS into Appearance -> Customize -> Additional CSS, text should be centered:
I've also noticed that you've already figured out how to make these buttons squared:
Let us know if you need any further help.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
1) Hi, I want the buttons to be square (contact form).
2) I am using "Elated button" and I need those buttons to be square.
Hi there,
You may achieve this by adding this code to Appearance > Customize > Additional Css
Hope this helped and let us know if you have any additional questions anytime.
Best,
Mici
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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Hello,
insert this custom css to Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS for big button
For smaller button
Let us know if there is anything else.
Best Regards,
Alexios
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
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Hi, missing some buttons to make them square:
1) the calendar search button must be square
2) Remove those buttons within an event
3) In the cart the two buttons must be square
4) The payment button must be square
Hello,
1.
You can try to add this css underneath in Elated Options >> General >> Custom CSS field:
2.
3.
4.
Please let us know if there is anything else we can do for you, thanks!
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.