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Okay
  Public Ticket #2117455
Wordpress installation
Closed

Comments

  • Mafer2015 started the conversation
    August 15, 2019 at 10:48pm

    Hey, 

    I`m trying to install your them with the installable wordpress file and it does not work. I also try to upload just the xml and nothing. 

    I read that could be a theme mistake


    Thanks

  •  1,845
    Elated replied
    August 16, 2019 at 2:07pm

    Hello there,

    Welcome to your support management and thank you for choosing our theme!

    Please follow the link below in fixing this issue:

    https://www.wpkube.com/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

    Also, please make sure your server resources are set to at least the following minimum values:

    max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000

    You can do that by editing php.ini file that you can find on your server, or contact your hosting service to do this for you.

    After you have done this please try to follow the steps provided in this article: 

    Complete Guide To Demo Import
    or contact us, please provide us with your wp-admin details(in a private ticket) and I will finish the demo import for you.

    Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean

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