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  Public Ticket #2118206
ea5f98c8-9de8-41aa-8b04-f95390402a8f​
Closed

Comments

  • badagayo started the conversation

    My Purchase codes : ea5f98c8-9de8-41aa-8b04-f95390402a8f

    I have a question.

    Please refer to the attached photo.

    html ---> I want to put the code.

    My E-Mail address : [email protected]

  •  1,845
    Elated replied

    Hi there,

    Welcome to your support management and thank you for choosing our theme!

    In order to achieve this you need to change the following files with the ones attached below:

    wp-content/plugins/theaisle-core/shortcodes/image-carousel-with-text/templates/text-right.php

    wp-content/plugins/theaisle-core/shortcodes/image-carousel-with-text/templates/text-left.php

    Please make sure you use these files with a child theme or back them up because they will be overridden by every theme update.

    Hope this helps! If there is anything else that we can assist you with please don't hesitate to ask.

    Kind regards,
    Sean


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