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  Public Ticket #2120156
Icons not displaying
Closed

Comments

  • theofficialphotographers started the conversation

    Hi There 

    Can you please help me get the ElegantIcons to display properly 

    Please see attachements

    Thanks

    Aaron

  •  1,845
    Elated replied

    Hi Aaron,

    Welcome to your support management and thank you for choosing our theme!

    Please try to follow the instructions from this link in order to solve these Cross-Origin errors: 

    https://davidwalsh.name/cdn-fonts
    These instructions work for all browsers and icon packs.
    Basically you need to add few lines of code inside of a .htaccess file and it is better to ask you host to do that for you in case that you are not feeling comfortable doing that:

    <ifmodule mod_headers.c="">
      <filesmatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$"="">
        Header set Access-Control-Allow-Origin "*"
      </filesmatch>
    </ifmodule>
    

    Most of the users were able to solve this cross-origin problem with the solution from that article, but if that does not work for you, you will need to contact your hosting provide support and ask them to fix the Cross-Origin issue, as it is server oriented.

    Hope this helps! If there is anything else that we can assist you with please don't hesitate to ask.

    Also, it may help if in the future you provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further?

    Kind regards,
    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • andition replied

    I updated my https and had my domain host add the code for cross-origin errors. My icons still aren't showing.

  • theofficialphotographers replied

    Hi team the problem is still there. 

    This is from my host support.

    Here is an error in your code 

    PHP Warning: Invalid argument supplied for foreach() in /home/dh_q6h7i5/raglanfloralco.co.nz/wp-content/themes/sahel/framework/lib/icons-pack/icons-pack.php on line 563

  •  1,845
    Elated replied

    Hi Aaron,

    Could you please provide wp-admin credentials (in private reply) so that we can take a closer look at the issue?

    Best regards!

    Joey


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • manifestoworks replied

    Hello, 

    here with the same problem.

    Also, PHP said: 

    Warning: Invalid argument supplied for foreach() in /home/manigmpi/_WEBS/cfpicII/wp-content/themes/academist/framework/lib/icons-pack/icons-pack.php on line 541

    Warning: Invalid argument supplied for foreach() in /home/manigmpi/_WEBS/cfpicII/wp-content/themes/academist/framework/lib/icons-pack/icons-pack.php on line 360

    Warning: array_key_exists() expects parameter 2 to be array, null given in /home/manigmpi/_WEBS/cfpicII/wp-content/themes/academist/framework/lib/icons-pack/icons-pack.php on line 453


    Notice: Trying to get property 'param' of non-object in /home/manigmpi/_WEBS/cfpicII/wp-content/plugins/academist-lms/post-types/instructor/shortcodes/instructor-list/instructor-list.php on line 237

    Notice: Trying to get property 'param' of non-object in /home/manigmpi/_WEBS/cfpicII/wp-content/plugins/academist-lms/post-types/instructor/shortcodes/instructor/instructor.php on line 104

    Warning: Invalid argument supplied for foreach() in /home/manigmpi/_WEBS/cfpicII/wp-content/themes/academist/framework/lib/icons-pack/icons-pack.php on line 441

    Warning: array_key_exists() expects parameter 2 to be array, null given in /home/manigmpi/_WEBS/cfpicII/wp-content/themes/academist/framework/lib/icons-pack/icons-pack.php on line 612


    I tried to edit htaccess and it didn't works.



  •  1,845
    Elated replied

    Hello,

    Everyone except theofficialphotographers  please choose your theme and  submit new ticket and then we will help you with your problem.

    theofficialphotographers we will investigate further when you provide us your credentials. 

    Best Regards,

    Nicolas


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.