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  Public Ticket #2124099
Getting Started Doc
Closed

Comments

  • murphyab88 started the conversation

    In the getting started HTML doc included in the down load package, under 1. getting started, last section before Import Demo Content. It states: "Important Note' then says to install 'Elated Post Types'.  I can not find this plug in listed anywhere other than the getting started doc. 

    It did not install with the other suggested plug ins, and is not in the plug in store. Where do i find this plug in to install?

  •  1,845
    Elated replied

    Hello,

    Welcome to your support management and thank you for choosing our theme!

    When the theme is installed and actived  it will be displayed in on top of the page nortification which plugins are recommended to install. It looks something like that (see screenshot below):

    7123660965.png

    After that, in section "Plugins" you should install Elated Core and afterwards Woocommerce, Contact Form etc. by clicking  the buttom "Activate". 

    2509246553.png

    I hope it helps!

    Kind regards, 

    Milica



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • murphyab88 replied

    Yes. thank you for the clarification.  I follow the instructions, downloaded and activated all plug ins that came with the plug in.  The Elated Core plug in was not included.  I have attached a pictures of my plug in list.  These are what was installed by either my web host or your theme.   From my experience this week, the documation does not line up 100% with what is included in the theme install. 

  •  1,845
    Elated replied

    Hello,

    In the screenshot i sent you there is name of plugin called Elated Core but that name can be different in some themes. Therefore, in your case Elated CPT is name of your plugin that you should install. This is an older theme and that is reason why it's called different.

    I hope you understand,please let us know if there is anything else we can do for you, thanks!
    If you have some problems you can send me your wp-admin username and password in order to help you.

    Kind regards, 

    Milica



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.