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hello john i get that in the homepage all the time. also i have my website on my instagram page but everytime customer click on that it does not load the page.Any chance you have any idea why ?
Unfortunately we can't help you much with this issue because WooFood is a third party plugin, and we don't guarantee compatibility with this plugin.
We can help you hide these loading bits, and the address change form with CSS but if these are crucial for some functionalities there's not much we can do about that.
Regarding the Instagram redirection error, we did some research and found out that this can happen when a page is set up in such a way that it creates a redirect loop.
Try purging all your cache and see if this resolves the issue. You can also try redirecting to your homepage instead:
Unfortunately we can't help you much with this problem because WooFood is a third party plugin as i said. Sorry, but i think you should look somewhere else for solution of this problem!
I hope you understand,
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello i am trying to delete this section including tags comment and double description( see pic 1) from all of my products.
any chance you can help or should i contact woo commerce help center?
Thanks in advance
Hi there,
You should be able to achieve that by adding following CSS code snippet into Appearance > Customize > Additional CSS:
.modal__content .eltd-woocommerce-meta-table, .modal__content .description_tab, .modal__content .entry-content h2 { display: none; }Let us know if this works for you.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hello thanks for your quick response. it is still showing two description
Also something weird appeared below my footer I'm not sure if it is a bug or it is a mistake i've made. Thank you in advance
Hello,
To remove the second description, please try this CSS code:
div#tab-description { display: none; }As far as your footer is concerned, everything seems to be normal:
Are there any steps we need to take in order to get that result?
Please let us know.
Best regards,
John
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hello john i get that in the homepage all the time. also i have my website on my instagram page but everytime customer click on that it does not load the page.Any chance you have any idea why ?
Thanks in advance
it says it gets redirected too many times
Hello,
Thanks for clarifying.
Unfortunately we can't help you much with this issue because WooFood is a third party plugin, and we don't guarantee compatibility with this plugin.
We can help you hide these loading bits, and the address change form with CSS but if these are crucial for some functionalities there's not much we can do about that.
Here's the CSS that will hide these:
.wf_quickview_loading { display: none; } .wf_address_changer_modal { display: none; }Regarding the Instagram redirection error, we did some research and found out that this can happen when a page is set up in such a way that it creates a redirect loop.
Try purging all your cache and see if this resolves the issue. You can also try redirecting to your homepage instead:
https://oivita.london/
Try this out and let us know how it goes.
Best regards,
John
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
tried already clearing the cache both from my phone and laptop but i does not work do you have any other suggestions ?
Hello,
Unfortunately we can't help you much with this problem because WooFood is a third party plugin as i said.
Sorry, but i think you should look somewhere else for solution of this problem!
I hope you understand,
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.