Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
i just installed with full demo import, upon looking around, i noticed the dropdowns did not have the same visuals as your demo. please adise how to fix. thanks
Welcome to your support management and thank you for choosing our theme!
The issue is most likely that the Google Map API key is not setup correctly.
Google's map services are no longer free. However they do offer monthly credit of $200 for certain services including google maps. You can read more about that here: https://cloud.google.com/maps-platform/pricing/sheet/
hello, great theme.
i just installed with full demo import,
upon looking around, i noticed the dropdowns did not have the same visuals as your demo. please adise how to fix. thanks
Hello there,
Welcome to your support management and thank you for choosing our theme!
The issue is most likely that the Google Map API key is not setup correctly.
Google's map services are no longer free. However they do offer monthly credit of $200 for certain services including google maps. You can read more about that here:
https://cloud.google.com/maps-platform/pricing/sheet/
Also, please make sure you follow this guide in creating the API Key:
https://www.wpgmaps.com/documentation/creating-a-google-maps-api-key/
If you're having trouble setting this up some customers have had success with using the following plugin:
https://wordpress.org/plugins/api-key-for-google-maps/
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
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