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  Public Ticket #2125900
Newletter on the footer
Closed

Comments

  • martinacouture started the conversation

    Hello,

    where and how we can insert the box newsletter into our 3 coloumn of the footer? 

    Thank you.

  •  1,845
    Elated replied

    Hello,

    Thanks for writing in.

    To do this, you need to create a newsletter form using Contact Form 7, then input the Elated Contact Form 7 Widget to one of the Footer widget areas and select the form you created:

    4821561309.png

    In Elated Options > Footer you will find settings regarding footer layout, we recommend you take a look at those as well.

    You can also check out this video tutorial we made that explains how to set up your footer:

    https://www.youtube.com/watch?v=lSPn1eUJ5LY

    It was made for one of our other themes but it applies to this theme as well.

    If you have any other questions please let us know.

    Best regards,

    John


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • martinacouture replied

    Hello,

    thank you for your help. We would like to change the email from and the message that the subscriber will receive.

    Where we do change the newsletter setups?

    Thank you,

  •  1,845
    Elated replied

    Hello there,

    To do so you need to navigate to Contact > Contact Forms > edit the contact form in question > Mails > and set the from and to fields. (see image below)

    1451621230.png

    Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.

    Kind regards,
    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • martinacouture replied

    Hello,

    we coudn't find a way to receive an email which confirms that somebody has subscribed to our newsletter, can you please tell us in a very detailed way how to do it.

    We want an email of confirmation that somebody has subscribed.

    Thank you,

    Also - what the form specifies? --- your email TO is who's email? And FROM is who's email. We are confused.

    Best

  •  1,845
    Elated replied

    Hello again,

    Could you please provide us with your wp-admin details(in a private ticket) so we can log in and investigate the reason behind why your newsletter form is not sending emails?

    As to the email form fields the one for the email TO is the email you want to receive the confirmation, this is usually your companies or your personal email. The email field FROM is the one the contact form needs in order to be able to send emails at all. This one has to be an email address that is setup on the same domain as the website. As your website is on https://www.ledadimarti.com/ the email would have to be for example [email protected]

    Hope this helps! If there is anything else that we can assist you with please don't hesitate to ask.

    Kind regards,
    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   martinacouture replied privately
  •  1,845
    Elated replied

    Hello,

    This is not theme-related question because your Contact Form would work like that even if you switch to some default WordPress theme like Twenty Seventeen. This is the problem inside the Form itself. 

    As Contact Form 7 is a 3rd party plugin, regretfully, we have limited support for it that only covers its compatibility issues with our themes. This means we're not in a position to configure your plugin and as far as we're concerned, plugin is compatible and working fine with our theme. So any question related to how the certain feature works, would be getting outside the support loop we can offer. 

    You may refer to Contact Form 7 online documentation: https://contactform7.com/docs/ or try to contact them over plugin author dashboard for more general questions https://wordpress.org/support/plugin/contact-form-7/

    Hope you understand.


    Kind Regards,

    Milica


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.