Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
This way potential customers can get a clear idea of what the theme offers.
Disabling WooCommerce for this theme isn't possible if you want to sell courses, since they can only be bought over WooCommerce. However, your users don't automatically enroll in a course by just registering, they simply make a user account through registration.
To enroll into each course they need to apply for that specific course via WooCommerce too.
Here you can find the documentation for the theme which might help with some of your other questions:
You could disallow buying without registration if you go to WooCommerce -> Accounts & Privacy and untick Guest Checkout option:
However, you can't disable buying a course in order to view it, even if it is a free. Any student/customer would have to go through checkout process in order to enroll a course. It is how this functionality works and it is not customizable. You can customize content, style, choose what options you want to use, or sometimes between variations of some features, but some core functionalities as this one are not customizable.
If there is something in particular you'd like to customize, feel free to write in, and we'll provide a help as soon as possible.
Regarding the redirection issue, it's not something I was able to reproduce locally. If you provide URL to your site, and perhaps your wp-admin credentials (in private reply) we'll investigate this closer.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
Hello,
Welcome to your support management and thank you for choosing our theme!
We are here to answer any questions you may have.
All features of the theme and its functionalities are publicly available on our demo site:
https://esmarts.elated-themes.com/
This way potential customers can get a clear idea of what the theme offers.
Disabling WooCommerce for this theme isn't possible if you want to sell courses, since they can only be bought over WooCommerce. However, your users don't automatically enroll in a course by just registering, they simply make a user account through registration.
To enroll into each course they need to apply for that specific course via WooCommerce too.
Here you can find the documentation for the theme which might help with some of your other questions:
https://esmarts.elated-themes.com/documentation/
We hope this helps.
Let us know if there's anything else.
Best regards,
John
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
You could disallow buying without registration if you go to WooCommerce -> Accounts & Privacy and untick Guest Checkout option:
However, you can't disable buying a course in order to view it, even if it is a free. Any student/customer would have to go through checkout process in order to enroll a course. It is how this functionality works and it is not customizable. You can customize content, style, choose what options you want to use, or sometimes between variations of some features, but some core functionalities as this one are not customizable.
If there is something in particular you'd like to customize, feel free to write in, and we'll provide a help as soon as possible.
Regarding the redirection issue, it's not something I was able to reproduce locally. If you provide URL to your site, and perhaps your wp-admin credentials (in private reply) we'll investigate this closer.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
You can read more about this here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Hope this helps! If there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.