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  Public Ticket #2129780
Menu Hover
Closed

Comments

  • lamarketerie started the conversation

    Hello,

    We have a problem with the menu on mobile devices. It's looks strikethrough. Could you please help us. We need to fix it as soon as possible.

    Thanks in advance,

    Best regards.

  •  1,845
    Elated replied

    Hi,

    Welcome and thanks for choosing Dalia!

    Try using this css to remove it:

    .eltdf-mobile-header .eltdf-mobile-nav ul li a span, .eltdf-mobile-header .eltdf-mobile-nav ul li h6 span{text-decoration:none !important;}

    Clear cache and review afterwards.

    Let me know how it went and if you need further assistance.

    If you do, please send your login url and WP admin credentials in a private reply, to investigate further.

    Thank you in advance and have a nice day!

    Sasha S


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  •   lamarketerie replied privately
  •  1,845
    Elated replied

    Hello,

    we inserted this custom css code 

    article, aside, details, figcaption, figure, footer, header, nav, section del {
        text-decoration: none;
    }

    And now they display nicely. You can check it.

    Let us know if there's anything else!

    Best Regards!

    Nicolas




    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • lamarketerie replied

    Thank you very much for quick answer and for fixing our problem.

    Just a question. How can you explain that issue.

    Is it normal ? 

  •  1,845
    Elated replied

    Hello there,

    It is not normal situation, now I can not know reason off issue but probably can be reason some CSS conflict.

    It is important that the problem is successfully solved.

    If there’s anything else we can help you with, please let us know.

    Best Regards,
    Milos


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.