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Hello, I have a question: If I enter the token and the Item-ID, I ALWAYS get updates from Theme or? And all other plugins are also activated? WPBakery Page Builder, etc.? Or do I have to buy that extra? Sorry for the many questions is my 2nd Theme. And I'm still a beginner. WPBakery Page still wants an activation (see picture). Also the same LayerSlider WP. That's why I ask. The two plugins want an update. And I would like to update that. See image: https://imgur.com/7j8Urmf
German: Hallo, Ich habe eine Frage: Wenn ich den Token und die Item-ID eingebe, bekomme ich IMMER Updates von Theme oder? Und alle anderen Plugins sind auch aktiviert? WPBakery Page Builder usw.? Oder muss ich das extra kaufen? Sorry für die vielen Fragen ist mein 2. Theme. Und ich bin noch ein Anfänger. WPBakery Page will noch eine Freischaltung (siehe Bild). Auch das gleiche LayerSlider WP. Deshalb frage ich.Die beiden Plugins wollen nämlich ein Update. Und ich würde die nämlich gerne Updaten. Siehe Bild:https://imgur.com/7j8Urmf
The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
When it comes to Envato Market plugin, this is no our own plugin, therefore we have a very limited support. You can read more about it here: https://envato.com/market-plugin/
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, thanks for the answer. When will the next update of the theme come from? I have to say, the always up 2 updates are displayed is quite annoying.
We're currently in a process of updating all our themes. Our team is working hard to get all the themes up to date with the current versions of plugins and extensions.
Since there's a huge number of support requests we handle every day, we need to be careful with this and the process is running a bit slower than we expected. Nevertheless, be sure you'll be informed when the update launches and, as always, we'll be here to help with any difficulties you may experience.
Thank you for understanding.
If there's anything else, please let us know!
Regards,
Marco
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
I have a question: If I enter the token and the Item-ID, I ALWAYS get updates from Theme or? And all other plugins are also activated? WPBakery Page Builder, etc.? Or do I have to buy that extra? Sorry for the many questions is my 2nd Theme. And I'm still a beginner. WPBakery Page still wants an activation (see picture). Also the same LayerSlider WP. That's why I ask.
The two plugins want an update. And I would like to update that. See image: https://imgur.com/7j8Urmf
German: Hallo, Ich habe eine Frage: Wenn ich den Token und die Item-ID eingebe, bekomme ich IMMER Updates von Theme oder? Und alle anderen Plugins sind auch aktiviert? WPBakery Page Builder usw.? Oder muss ich das extra kaufen? Sorry für die vielen Fragen ist mein 2. Theme. Und ich bin noch ein Anfänger. WPBakery Page will noch eine Freischaltung (siehe Bild). Auch das gleiche LayerSlider WP. Deshalb frage ich.Die beiden Plugins wollen nämlich ein Update. Und ich würde die nämlich gerne Updaten. Siehe Bild:https://imgur.com/7j8Urmf
Hello,
The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.
In the following text we'll explain how the bundled plugins work:
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.
You can read more about this here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
When it comes to Envato Market plugin, this is no our own plugin, therefore we have a very limited support. You can read more about it here: https://envato.com/market-plugin/
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, thanks for the answer. When will the next update of the theme come from? I have to say, the always up 2 updates are displayed is quite annoying.
Hi there,
We're currently in a process of updating all our themes. Our team is working hard to get all the themes up to date with the current versions of plugins and extensions.
Since there's a huge number of support requests we handle every day, we need to be careful with this and the process is running a bit slower than we expected. Nevertheless, be sure you'll be informed when the update launches and, as always, we'll be here to help with any difficulties you may experience.
Thank you for understanding.
If there's anything else, please let us know!
Regards,
Marco
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.