Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
This portfolio theme was sold to me as a user friendly item. It is not. I have a website I've created already but wanted a portfolio for new work. This looked simple and I feel like I've wasted my money and would like a refund.
This portfolio theme was sold to me as a user friendly item. It is not. I have a website I've created already but wanted a portfolio for new work. This looked simple and I feel like I've wasted my money and would like a refund.
Hi there,
Welcome to your customer support service and thank you for choosing our theme!
All our themes are user friendly and you don't need any coding or developing knowledge to use them.
If you have any issue with our theme, just let us know and we will be happy to help you.
If you still want a refund, you need to submit a refund request to Envato Market directly. Thank you for understanding.
Regards,
Marco
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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