Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
As i can see perhaps you didn't import a demo content with attachments you can import demo once more in order to get all images with theme. Just have to select this button:
But this is optional, if you don't want you can add your own photo like this:
In order to upload images for portfolio items you have to create Portfolio items:
And upload your photo in Featured Image (This is on the bottom of you portfolio item page)
I hope it helps you!
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
If there anything else i can do for you don't hesitate to ask me!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Masonory is a bit specific, you can try to change these options in order to make it to look better:
Also, you can try to change image size right there:
Masonory has his own template which crop and zoom pictures so you have to customize your photos in order to make it looks good. You can install in local demo with photos that we used in our theme so you can see how it works on our side.
Also you can providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Wondering how i can upload my images to the masonary coulmn 4 wide page just like azalea has on its demo website on the same page.
Hello,
Thank you for writing to us!
As i can see perhaps you didn't import a demo content with attachments you can import demo once more in order to get all images with theme. Just have to select this button:
But this is optional, if you don't want you can add your own photo like this:
In order to upload images for portfolio items you have to create Portfolio items:
And upload your photo in Featured Image (This is on the bottom of you portfolio item page)
I hope it helps you!
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes , it was very helpful ! Thank you very much you beautiful person!
Hello again,
You're welcome!
If there anything else i can do for you don't hesitate to ask me!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Masonory is a bit specific, you can try to change these options in order to make it to look better:
Also, you can try to change image size right there:
Masonory has his own template which crop and zoom pictures so you have to customize your photos in order to make it looks good. You can install in local demo with photos that we used in our theme so you can see how it works on our side.
Also you can providing us with login credentials (in Private Reply) and site url, so we can take a closer look?
Kind Regards,
Milica
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Arun,
You can change how the image is displayed on Masonry Portfolio lists under the Elated Portfolio Settings. For example:
Your first portfolio is set to Large Width/Height. So is the portfolio item bellow. Only the second portfolio item is set to Large Height.
You can find more useful info about this here: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002312298-Masonry-Portfolio-List-Or-Image-Gallery-Fixed-Proportions-
Let us know if this was helpful.
Kind regards,
Ralph Wizard
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.