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  Public Ticket #2140033
Unable to import demo site
Closed

Comments

  • abhinayachandra started the conversation

    I want to set up the exact same experience as Bryson Demo site. I began importing all content and it's been stuck at 90% for the past 24 hours. Have tried restarting multiple times. It stops at 90.

  •  1,845
    Elated replied

    Hi,

    Welcome to your support and thank you for choosing our theme.

    You can find minimum server requirements for demo import here:

    Why is demo content not being imported?

    And here is the helpful step-by-step guide on how to import demo content successfully:

    Complete Guide To Demo Import

    If you need additional assistance you can send us your WP admin details in private replay so that we could log in and investigate further.

    Best,

    Jim


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • abhinayachandra replied

    This worked. Thank you. 

    Closing thread.

  •  1,845
    Elated replied

    Hello,

    We're happy to help!

    If there's anything else, please let us know. We are closing this thread as per your request.

    Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads

    This way you’ll be helping us improve our support services and make them even more efficient. 

    Thank you in advance!

    John


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.