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First make sure that your shop page is set in WooCommerce -> Settings -> Products -> Shop page:
Than make sure you have widgets in Shop Sidebar, and if you've already have these in place, but sidebar or some widgets are missing, you should do the following:
Navigate to WooCommerce -> Status -> Tools and while here, you should clear transients:
Regenerate lookup tables, and finally update database:
Since some of these processes are occuring in the background, it would take a few minutes for this to work, or you could switch to Sheduled Actions tab and manually run all pending actions:
After that, sidebar should work properly. If not, please write back in, and provide login details (in private reply) so that we can investigate this further.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi
Why I can't see the Sidebar to display on my products? I want to show the Shop Sidebar but it's doesn't work it.
I already selected in ELated options > woocommerce, please see file attached
thanks
Hi There,
First make sure that your shop page is set in WooCommerce -> Settings -> Products -> Shop page:
Than make sure you have widgets in Shop Sidebar, and if you've already have these in place, but sidebar or some widgets are missing, you should do the following:
Navigate to WooCommerce -> Status -> Tools and while here, you should clear transients:
Regenerate lookup tables, and finally update database:
Since some of these processes are occuring in the background, it would take a few minutes for this to work, or you could switch to Sheduled Actions tab and manually run all pending actions:
After that, sidebar should work properly. If not, please write back in, and provide login details (in private reply) so that we can investigate this further.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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