Hello,

We could not access your website to test this, however, if other icons are not showing properly please try to follow the instructions from this link in order to solve these Cross-Origin errors: 

https://davidwalsh.name/cdn-fonts

These instructions work for all browsers and icon packs.

Basically you need to add few lines of code inside of a .htaccess file and it is better to ask you host to do that for you in case that you are not feeling comfortable doing that:

<IfModule mod_headers.c>
  <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$">
    Header set Access-Control-Allow-Origin "*"
  </FilesMatch>
</IfModule>

Most of the users were able to solve this cross-origin problem with the solution from that article, but if that does not work for you, you will need to contact your hosting provide support and ask them to fix the Cross-Origin issue, as it is server oriented.

Hope this helps! If there is anything else that we can assist you with please don't hesitate to ask.

Kind regards,
Sean

Hi there,

1.  Firstly in your Woocommerce > Settings  > Product I have selected Four Coumns Wide page to be your default page

https://www.screencast.com/t/Fbx9e5y4cuJ0

Then in Appearance > Widgets I have added a custom Widget Area with the ridgt widgets in it.

https://www.screencast.com/t/q8Rr9MnsJC9D

Once navigating to that page you will see where you can choose a custom Widget area.

https://www.screencast.com/t/ypblmghU

Once this is set your Cart page and the Four Column Wide page will have the menu to the right.

https://www.screencast.com/t/3UONdcrwEu

Another thing I noticed on your site is that you are miising Rev Slider.

https://www.screencast.com/t/Vf29suQuE

You need to import Slider Revolution files manually.

First thing you need to make sure you've downloaded correct file from ThemeForest, from themeforest.net find the theme and in download button dropdown, select "All files & documentation".

Then you will need to navigate to Dashboard > Revolution Slider > Import and then browse the folder you've downloaded from ThemeForest and find the Theme Main Files > xml_export > revslider

Also, make sure to navigate to Dashboard > Revolution Slider > Global Settings and set these Grid Sizes that we use in our demos:

Hope this helped and let us know if you have any additional questions anytime.

Best,

Mici

Hello,

This is sidebar and in order to create sidebar you should create widget and then put it in sidebar area on page:

This is global option where you can ad sidebar which you have already created like "header two test".

When i set it like this:

It will show side area which will contain content that you add in your widget called "header two test".

This is widget in Appearance called "Header two test" with content (3 items).

Side Area is new widow that usually is on the right side of site like this:

And when you click on this its open like this:

How you can create category in sidebar of your shop page:

Go to page,for example this one-"four columns wide"

Below you will see this option "Elated Sidebar"

You should choose sidebar layout and also which sidebar you want to use - in our example is one which is already created:

And it will appear in your left side like this:

But instead of this widget, you want there to be category of clothes, sou you can add Product Categories in widget we have already created called "Header two test":

Now your side looks like this:(i created this for you)

And your widget like this-with item "Product Categories" as you can see:

And your page "Four Columns Wide" like this:

I hope you understand,

Kind Regards,

Milica

Hi Ammar,

The Color Picker is added in product attributes ( https://www.screencast.com/t/juNSuRVr50xW ). Please try to deactivate all of your 3rd party plugins to make sure they are not causing these issues. If the issues goes away, then you can enable them one by one to find out which one is causing the issue. 

Best regards,

Kevin

Hello there,

I have tested filter price on my local installation with latest version of theme and filter worked good like on video. Find in attachment.

If you disabled all 3rd party plugin and it doesn't help, please navigate to WooCommerce -> Status -> Tools

and clear both transients

after that, in same page you need to update your database:

If that doesn't help, you need to check and update WordPress and WooCommerce installation files.

If there’s anything else we can help you with, please let us know.

Best Regards,
Milos

Hi,

To activate color picker it's necessary to activate Premium version of YITH plugin ( https://www.screencast.com/t/kR75wOey0UPL ), as this is one of it's premium features. We couldn't include premium version of YITH plugin with the theme since licence which is offered by plugin authors doesn't allow premium version to be bundled with the theme. So to upgrade, you'll need to buy premium plugin licence.

Thank you for understanding.

Best regards,

Kevin

Hello there,

Thanks for writing in. In the future, please, consider opening a separate ticket if the issue is not relevant to this one. The Elated Support Center has been moved to our centralized support platform. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

You will first have to enable the Top Bar under Gioia Options > Header:

After that, paste this code into the Additional CSS field found at Appearance > Customize:

@media only screen and (min-width: 600px) {
    .eltdf-top-bar {
        display: none;
    }
}

Clear your cached data if you are using a caching solution, and clear your browser's cache and cookies before checking if the changes took effect.

Let us know if this was helpful.

Kind regards,
Ralph Wizard

Hello Ammar,

To submit a ticket on the Help Center, click on the SUBMIT A REQUEST button:

If you are logged in you will be able to fill in your info and explain your issue:

If not, you will be redirected to a login/signup page:

As for your issue:

You have set the Content Padding for mobile to the same values as the Content Padding for other devices, in the Elated General section of the Shop page settings:

We have set them to '70px 0px 95px 0px' for mobile devices:

Kind regards,
Ralph Wizard

You're welcome,

If there’s anything else we can help you with, please let us know.

Best Regards,
Milos