Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #2153496
Chrome Issue with Overlapping Slider
Closed

Comments

  • Bamdad started the conversation
    September 16, 2019 at 9:44pm

    Hi, my website broke 2 days ago. 

    In safari everything seems fine, but in google chrome, in the sliders (you can see mine on the main page) the description and the titles of recent posts overlap.

    I even updated the theme, the visual editor, and the revolution slider to the latest version.

    I even added some css code that I found on the forum. None worked!

    I am loosing viewers, since I did not send the weekly newsletter of this week. 

    Please assist me to solve this issue as soon as possible. 

    Thank you!

  •  1,845
    Elated replied
    September 18, 2019 at 11:06am

    Hi there,

    That is rather strange.

    Please try to add this code to Appearance > Customize > Additional Css

    .eltd-sp-three-holder.eltd-bnl-holder .eltd-bnl-outer .eltd-bnl-inner .eltd-post-slider-secondary .slick-list {
    position: absolute;
    padding: 40% 0 0 0;
}

    However if you still encounter issues with this please provide us with your Wp-admin access so we can investigate this further more on your end.

    Thanks,

    Mici

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •  1,845
    Elated replied
    September 18, 2019 at 12:28pm

    Hello,

    Insert this custom css to Elated Options > General > Custom Code > Custom css

    .eltd-sp-three-holder.eltd-bnl-holder .eltd-bnl-outer .eltd-bnl-inner .eltd-post-slider-secondary {
    display: flex;
    top: 130px;
}

    Let us know is it ok now.

    Best Regards,

    Alexios

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Bamdad replied
    September 20, 2019 at 4:37am

    Thank you for the response, 

    The issue is fixed.

  •  1,845
    Elated replied
    September 20, 2019 at 2:08pm

    Hello,

    You're welcome!

    Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads 

    This way you’ll be helping us improve our support services and make them even more efficient. 

    Thank you in advance!

    Kind Regards,

    Elated

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.