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  Public Ticket #2154464
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  •   furuba started the conversation
  •   furuba replied privately
  •   furuba replied privately
  •  1,845
    Elated replied

    Hello,

    It seems like there is some issue, we will let you know when we fix this problem!

    Thank you for understanding.

    Kind Regards,

    Milica


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  •   furuba replied privately
  •  1,845
    Elated replied

    Hello,

    I can't login now, perhaps you've changed user or password, so please provide me once again.

    Kind Regards,

    Milica


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • furuba replied

    Hello, I have reinstalled everything. Because I noticed some mistakes, as you can see from my many tickets.

    And right now everything is going great. Apparently, something was wrong when importing Theme 7 from Moose was wrong.

    Nevertheless many thanks for answering and helping.:)

  •  1,845
    Elated replied

    Hello there,

    You are welcome. We are glad that the issue has been resolved. We will close this ticket.

    Let us know if here is anything else that you might need our assistance with. 👍🏻

    Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: https://themeforest.net/downloads 

    This way you’ll be helping us improve our support services and make them even more efficient. 

    Thank you in advance!

    Kind regards,
    Ralph Wizard



    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.