Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #2161387
Cannot Apply to Correct Site
Closed

Comments

  • Goldendust started the conversation
    September 23, 2019 at 8:11pm

    I bought this for https://bailsart.com, but the license appears to have auto applied to birdhousewebsites.com. How do I change this?


    How do I add this license key in general? This is all very confusing :/


    Thanks!

  •  1,845
    Elated replied
    September 25, 2019 at 8:54am

    Hello,

    Welcome to your support management and thank you for choosing our theme!

    We see that you've managed to activate Superfood theme on https://bailsart.com/ in the meantime.

    7743626530.png

    Please let us know if you need assistance with anything else.

    Best regards,

    Kevin

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.