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This is a one-pager, so the menu items are anchor links to certain row-id's along the page. But when I click an item in the menu, the first time it does not scroll down long enough, however when I try again, it works, with all the items. But it does not work the first click.
As seen on your video, you press the "Blog" menu item. However, the page is not scrolled down to the anchor id that is assigned here - it should scroll down to "Vores blogindlæg", but is does so, only the second time you press it.
We've checked again on multiple browsers and the first time we clicked on "Blog" menu item it scrolled down to "Vores blogindlæg" section.
Have you managed to resolve this in the meantime? If you need further assistance could you please send us your wp-admin details in a private reply so we can log in and investigate this further.
Best regards,
Kevin
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
This is a one-pager, so the menu items are anchor links to certain row-id's along the page. But when I click an item in the menu, the first time it does not scroll down long enough, however when I try again, it works, with all the items. But it does not work the first click.
Hello there,
Thank you for writing in.
I have tested the website from the URL that you have provided and I could not reproduce the issue on my end, like on video. Find in Attachment.
Have you resolved this in the meantime?
If there’s anything else we can help you with, please let us know.
Best Regards,
Milos
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Milos - thanks for getting back to me.
As seen on your video, you press the "Blog" menu item. However, the page is not scrolled down to the anchor id that is assigned here - it should scroll down to "Vores blogindlæg", but is does so, only the second time you press it.
Kind Regards, Anders
Hi Anders,
We've checked again on multiple browsers and the first time we clicked on "Blog" menu item it scrolled down to "Vores blogindlæg" section.
Have you managed to resolve this in the meantime? If you need further assistance could you please send us your wp-admin details in a private reply so we can log in and investigate this further.
Best regards,
Kevin
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes, it works now, thank you
You're welcome,
Let us know if there's anything else!
Best regards,
Kevin
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.