Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hi, I'd like to report that when I go back in the navigation, thanks to the browser arrows, the page became total white. If I refresh, the content appears.
We've checked and we haven't experienced this issue. Please try clearing your browser cache and refreshing the page.
If the issue persist, please try disabling page transitions. Page transitions can be turned off from Allston Options -> General -> Settings ( https://www.screencast.com/t/QOTRJXnQu ).
Best regards,
Kevin
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi, I'd like to report that when I go back in the navigation, thanks to the browser arrows, the page became total white. If I refresh, the content appears.
Is it fixable?
Thanks!
Hi,
We've checked and we haven't experienced this issue. Please try clearing your browser cache and refreshing the page.
If the issue persist, please try disabling page transitions. Page transitions can be turned off from Allston Options -> General -> Settings ( https://www.screencast.com/t/QOTRJXnQu ).
Best regards,
Kevin
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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