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  Public Ticket #519453
Product Pics not Showing in Facebook Posts
Closed

Comments

  • Marcellino started the conversation
    September 3, 2015 at 4:50pm

    Hi,

    I would like to ask to fix the problem of not showing the pictures of WooCommerce products of your Borderland - Riata theme when shared on Facebook.

    For instance, if you try to post this product http://demo.elated-themes.com/borderland8/product/winter-boots/ to Facebook, the post itself contains nothing but plain text.


    Please send in the code or CSS how to fix the problem.

    Thank you,


    Marek

  •  1,845
    Elated replied
    September 4, 2015 at 12:08pm

    Hi,

    Try to install this plugin https://wordpress.org/plugins/nextgen-facebook/ for that and set og tags for social sharing and you will fix that issue

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  • Marcellino replied
    September 6, 2015 at 4:05pm

    Thank you.

  •  1,845
    Elated replied
    September 7, 2015 at 1:39pm
    You are welcome :)

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.