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Okay
  Public Ticket #544366
Can't Install
Closed

Comments

  • Carlos started the conversation
    October 1, 2015 at 8:14pm

    Hello guys, I've just buyed the theme but I can't activate it. The following message appears when I try:

    Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in/home/storage/4/23/43/coratos/public_html/wordpress/wp-content/themes/moose/framework/lib/eltd.layout.inc on line 2746

    How do I proceed? Thanks


  •  1,845
    Elated replied
    October 2, 2015 at 11:50am

    Hi Carlos,

    Please check you PHP version, it should be at least version 5.3 that supports :: operand. More info here: http://php.net/manual/en/language.oop5.paamayim-nekudotayim.php

    Contact your hosting provider for further assistance.

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Carlos replied
    October 2, 2015 at 8:04pm

    I\'ve updated PHP to 5.5 and it worked, thank you!

  •  1,845
    Elated replied
    October 5, 2015 at 11:27am

    Hi Carlos,

    You\'re welcome, I\'m here to help you. :)

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.