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Hi guys, I\'m trying to import the \"moose 6\" theme, with attachments and selecting the option \"all\", but everytime i try the upload freezes at 90% and stay there indefinetly (more than 2 hours)
If I try to import the \"Options\" and \"Widgets\" all goes well, but when I try only Content it also stops on 90%. I\'ve tried it with and without the \"attachments\" option enabled, both stops on 90%\"
- What is the last 10%?
- Any ideas about why it\'s freezing? I\'ve already tried at mozilla and firefox and the problem happens on both.
UPDATE: I\'ve tried with Moose 1 and the same happened.
Can you send me temporary WP admin credentials and I will try to import demo content in your behalf? Note that import process will override all existing content on your site, so, are you sure you wish to perform it? Also, let me know which demo you wish to clone on your local WP instance.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I am having the same problem as Carlos, I am trying to import \"moose 9\" and it stops at 80%, I have tried all options and it always freezes at 80%. Please help me!!!
Hi guys, I\'m trying to import the \"moose 6\" theme, with attachments and selecting the option \"all\", but everytime i try the upload freezes at 90% and stay there indefinetly (more than 2 hours)
If I try to import the \"Options\" and \"Widgets\" all goes well, but when I try only Content it also stops on 90%. I\'ve tried it with and without the \"attachments\" option enabled, both stops on 90%\"
- What is the last 10%?
- Any ideas about why it\'s freezing? I\'ve already tried at mozilla and firefox and the problem happens on both.
UPDATE: I\'ve tried with Moose 1 and the same happened.
This is a page imported: http://www.coratos.com/wordpress/
Hi Carlos,
Can you send me temporary WP admin credentials and I will try to import demo content in your behalf? Note that import process will override all existing content on your site, so, are you sure you wish to perform it? Also, let me know which demo you wish to clone on your local WP instance.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I am having the same problem as Carlos, I am trying to import \"moose 9\" and it stops at 80%, I have tried all options and it always freezes at 80%. Please help me!!!
Me too - it get\'s stuck on 50% for me (and seems to return a 500 server error).
Same thing over here. it gets stuck on all themes.
Hi everyone,
Ricardo, Ollie, we answered to your private tickets, so please continue further conversation on that tickets.
ANA, please submit new private ticket and we'll help you with this issue as soon as possible...
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Try changing PHP memory limit to 128mb. It worked for me.
@Nullbox
Thanks for sharing your findings with others.
Best Regards!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.