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  Public Ticket #582474
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  • Olivia started the conversation

    Dear support team,

    I recently purchased the Tomas & Daisy WP theme. It's so lovely, I'm now modifying things as I go along.

    I have a very novice question - I would like the sidebar on the front page to display my choice of widgets. Somehow it's not showing up on my front page. In my appearance>widget section, I have already dropped in all the relevant widgets in my default sidebar area, yet it's not visible on the front page. I am wondering if there's a step I have missed somehow.

    Thanks :)

  •  1,845
    Elated replied

    Hi Olivia,

    This is what I got on my side - sidebar is on the left hand side: http://screencast.com/t/0qNCOe0G

    Can you confirm on this?


    The Elated Support Center has been moved to our centralized support platform. 

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  • Olivia replied

    Hi, actually that was many months back (judging from the post), using a different wp theme. You might want to check using a different device, i updated to the tomas & daisy theme last night.

    sorry i cant send you a screen capture right now, as im out at the moment, and my device cant show the desktop site even though i changed the settings. I\'ll send it to you after i get home.

    Thanks!!

  •  1,845
    Elated replied

    Hi Olivia,

    Can you also send me temporary WP admin credentials as well?


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   Olivia replied privately
  •  1,845
    Elated replied

    Hi Olivia,

    Fixed, for some reason, your WP instance couldn\'t recognize some of native WP functions, simple WP upgrade solved it.


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Olivia replied

    Hi Elated, thanks so much!! Sorry for troubling you for such a small thing, I should have upgraded sooner!

    Appreciate your help on this! :)

  •  1,845
    Elated replied

    Hi Olivia,

    You\'re welcome, I\'m here to help you. :)


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.