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I can now see it in portrait mode on an iPad pro; however, the logo looks distorted but does not look distorted in portrait mode on the iPhone 6 plus. What is the optimal size for a logo to look well on any device?
Attached are screen shots in landscape and portrait mode from my iPad pro. In portrait my logo is still distorted, but in the right sidebar a little further down, I have a crisp image of the logo. I\'m still not sure of what could be going on.
Lets try this way. Logo is by default reduced in size by double, to make it nicely shown on devices with high density screens (retina). Try to temporarily remove all custom CSS and upload logo that is less in size than this current, to make it by default fit in iPad, current one is going out of viewport if custom CSS isn\'t applied. This way you should have nice positioned and nice rendered logo, as theme is designed to work at the first place.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I cannot see my logo on an iPad pro in portrait mode; however, I can see it in landscape mode.
What's strange to me is that I can see the logo in both portrait mode and landscape mode on an iPhone 6 Plus.
Any ideas of what's going on?
Hi Adrienne,
Use this snippet, paste it into Elated Options > General > Custom Code > Custom CSS field:
@media (min-width: 600px) and (max-width: 1024px) { .eltd-vertical-align-containers .eltd-position-center:before, .eltd-vertical-align-containers .eltd-position-left:before { display: none; } }The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I can now see it in portrait mode on an iPad pro; however, the logo looks distorted but does not look distorted in portrait mode on the iPhone 6 plus. What is the optimal size for a logo to look well on any device?
Hi Adrienne,
Here is the snippet that removes distortion:
@media (min-width: 600px) and (max-width: 1024px) { .eltd-header-type2 .eltd-page-header .eltd-logo-area .eltd-logo-wrapper a, .eltd-header-type2 .eltd-page-header .eltd-logo-area .eltd-logo-wrapper a img { height: 250px !important; width: auto !important; max-height: 250px !important; max-width: none !important; } .eltd-header-type2 .eltd-page-header .eltd-logo-area { height: 250px !important; } }
Also, logo area height is fixed.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Attached are screen shots in landscape and portrait mode from my iPad pro. In portrait my logo is still distorted, but in the right sidebar a little further down, I have a crisp image of the logo. I\'m still not sure of what could be going on.
Hi Addrienne,
Lets try this way. Logo is by default reduced in size by double, to make it nicely shown on devices with high density screens (retina). Try to temporarily remove all custom CSS and upload logo that is less in size than this current, to make it by default fit in iPad, current one is going out of viewport if custom CSS isn\'t applied. This way you should have nice positioned and nice rendered logo, as theme is designed to work at the first place.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.