Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I ma trying to make my text logo big, a little like the size of the writing on your logo. But I cannot seem to make it work, it just gets smaller! Can you help please!
Our theme has in-built function to resize image size by half in order to be retina ready, so just upload twice larger image than you want it to be... Our demo logo image size is 990x244px and it is automatically resized, but you don't have to upload that large image, just upload image twice larger than logo area height...
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I have done that but it just doesn't get big! or if it gets bigger then the text just looks awful!! can you help. its currently on my blog now http://www.polkadotsopinions.com
As far as we can see, you uploaded logo with height of 488px and height of the logo image on the website is 244px: http://screencast.com/t/VPuZgxRT All works as we previously described?!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I ma trying to make my text logo big, a little like the size of the writing on your logo. But I cannot seem to make it work, it just gets smaller! Can you help please!
Hi Nickie,
Our theme has in-built function to resize image size by half in order to be retina ready, so just upload twice larger image than you want it to be... Our demo logo image size is 990x244px and it is automatically resized, but you don't have to upload that large image, just upload image twice larger than logo area height...
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
I have done that but it just doesn't get big! or if it gets bigger then the text just looks awful!! can you help. its currently on my blog now http://www.polkadotsopinions.com
Hi Nickie,
As far as we can see, you uploaded logo with height of 488px and height of the logo image on the website is 244px: http://screencast.com/t/VPuZgxRT
All works as we previously described?!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.