Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
No, we really haven't changed anything, and now it works on our side as well...
If you got this issue again, please let us know and we'll inspect this. Now unfortunately we can not say anything because we're not able to reproduce the issue you had.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi
I have a problem.
When the site is in mobile version, the drop down menu don't open
Can you help me?
Another question. There is a shortcode to show quote in homepage without the link to the post?
Thank you very much
Alessandro
Hi Alessasndro,
Have you assigned some menu in Appearance > Menus to Mobile menu: http://screencast.com/t/pi5Yh6wxqZ ? If no, this is first you have to do.
If this doesn't help, than we need link to your website to inspect this closer. Thanks.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi
This morning I try the mobile menu and it works...
Have you changed something?
Alex
Hi Alessandro,
No, we really haven't changed anything, and now it works on our side as well...
If you got this issue again, please let us know and we'll inspect this. Now unfortunately we can not say anything because we're not able to reproduce the issue you had.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.