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I can'T find my menu categories. I've made a few changes as to adding the Language Switcher Language as my site must be bilingual, and since then, I don't see my menu, whether on desktop, tablet or mobile :-(
Yes it has. I installed WP Super Cache and deleted the cache, but nothing happened. I proceeded to delete all the additional plugins (WP Hide Post, Duplicate Post, PolyLang and Page Links to) and then deleted the cache again and it the menu reappeared. I still don't know what caused the menu to disappear but I hope it doesn't happen anymore.
Would you have any idea why it would do that though?
Unfortunately we're really not sure where was the problem because when we checked it was already solved. But it sounds like it was some issue with caching, or maybe it was some conflict between our theme and some 3rd party plugin. Generally, if you want to investigate this problem closer, you can try to re-activate those plugins one by one (keep caching plugin always disabled before you finish with whole website customization) and check which plugin is in conflict.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
I can'T find my menu categories. I've made a few changes as to adding the Language Switcher Language as my site must be bilingual, and since then, I don't see my menu, whether on desktop, tablet or mobile :-(
Anyone has had that issue? Or similar?
M
Hi,
Have you solved this in meantime, because all work just fine on our side: http://screencast.com/t/PAP42bxw ?
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes it has. I installed WP Super Cache and deleted the cache, but nothing happened. I proceeded to delete all the additional plugins (WP Hide Post, Duplicate Post, PolyLang and Page Links to) and then deleted the cache again and it the menu reappeared. I still don't know what caused the menu to disappear but I hope it doesn't happen anymore.
Would you have any idea why it would do that though?
M
Hi Myriam,
Unfortunately we're really not sure where was the problem because when we checked it was already solved. But it sounds like it was some issue with caching, or maybe it was some conflict between our theme and some 3rd party plugin. Generally, if you want to investigate this problem closer, you can try to re-activate those plugins one by one (keep caching plugin always disabled before you finish with whole website customization) and check which plugin is in conflict.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.